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3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

DebtNext Software Wins Best Demo in Show, and Demo Flight 1 at iA Strategy & Tech 2021

27 July 2021
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The Estate Registry Presented by Phillips & Cohen Associates Wins Best Demo of Demo Flight 2 at iA Strategy & Tech

27 July 2021
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Phillips & Cohen Associates, LTD. Celebrates Significant Investment in Proprietary Data Management Platform.

27 July 2021
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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

8 July 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

1 July 2021
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Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

1 June 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

17 May 2021
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Letter Vendor Coalition Develops FAQ's for Hunstein Questions

17 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

5 Ways to Improve Your Consumer Communication Preference Strategy

5 May 2021
A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

21 April 2021
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Ten Blind Spots to Avoid When Implementing Digital Technology (sponsored)

20 April 2021
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Regulation F FAQ: Disputes

24 March 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently: How Unifund Innovates

23 March 2021
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Dancing to Their Own Tune: Empowering Consumers Through Self-Service

16 March 2021
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Just Released - New Agenda for iA Strategy & Tech 2021

16 March 2021
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Executive Q&A: Amy Perkins Talks With Brad McCurnin of Harvest Strategy Group

15 March 2021
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RMAi Provides Guidance on Federal Stimulus Funds

15 March 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

The Keys to Your Strategy in the Face of Covid, a New CFPB, and Advancing Technology

2 March 2021
A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2

7 January 2021

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