The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

See all Topics
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Why ARM Companies Must Operationalize Reg F Compliance Now

19 April 2022

A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

7 Benefits Of Implementing An SMS Plan This Spring (Sponsored)

19 April 2022

A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

3 Compliance Myths about Email for Digital Debt Collections/Recovery

7 April 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows

4 April 2022

Sharpie pen checking off check boxes on list [Image by creator pixelrobot from AdobeStock]

Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022

 [Image by creator Leigh Prather from AdobeStock]

Which Regulatory Hot Buttons will Emerge in 2022?

15 February 2022

Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

FCC Chairwoman Rosenworcel Says Ringless Voicemails Should Be Prohibited Without Prior Consent

14 February 2022

 [Image by creator bbourdages from AdobeStock]

Hunstein: Case Moves Forward; Consumer Files Final Brief Before Case is Reheard

7 February 2022

 [Image by creator Argus from AdobeStock]

Owners Sued After Company Dissolved: New Ruling Highlights Why TCPA Liability Doesn’t Always Die With Company Making Calls

1 February 2022

Men in suits shaking hands. [Image by creator beeboys from AdobeStock]

NCB Management Services, Inc. Partners with Interactions to Power Consumer-Centric Conversations

27 January 2022

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Ninth Circuit Holds LiveVox HCI is not an ATDS in Unpublished Decision

26 January 2022

Women talking and laughing [Image by creator  from ]

CCMR3 Improves Customer Experience and Achieves 100% Coverage on Call Audits With Prodigal’s ProVoice

26 January 2022

 [Image by creator BillionPhotos from AdobeStock]

Three Things Creditors Need to Know about Email Addresses, Agencies, and Compliance Risk

25 January 2022

 [Image by creator Leigh Prather from AdobeStock]

Executive Q&A: An Interview with Collaborationroom.AI Founder Sameer Maini

9 November 2021

A stack of mobile phones [Image by creator goir from AdobeStock]

The FCC’s New Recycled Number Spotting Database is Live—Here’s How to Use It

4 November 2021

 [Image by creator Chris Titze Imaging from AdobeStock]

11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?

29 October 2021

 [Image by creator alexlmx from AdobeStock]

CFPB Orders Six Large Technology Platforms Offering Payment Services to Provide Information

26 October 2021

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Vindication!: Court Reconsiders Anti-Facebook Pleadings Decision–Says Facebook Matters at the Pleadings Stage After All

19 October 2021

A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

CFPB Releases New Information Technology Section to Examination Manual

14 October 2021

A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Three Questions Everyone Should Ask about Omnichannel Solutions for Collections

4 October 2021