The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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DIVDAT Develops eDocument Delivery Solution to Significantly Reduce the Costs of Mailing Collection Letters

22 January 2009

CR Software Integrates TransUnion Triggers for Collections into the Collection Resource System

22 January 2009

DIY Debt Collection and Settlement using VoIP

20 January 2009

Columbia Ultimate Focuses on Solutions to Support Collection Agencies Amid Challenges

20 January 2009

CR Software Introduces Cellular Validation Module

14 January 2009

TouchLogic Selects Payment Vision to Offer Payment Gateway Services to Customers

13 January 2009

MicroBilt Opens 50 Million Consumer Market to Small Businesses

9 January 2009

LiveVox Launches SmartMessage to Revolutionize the Approach to Unattended Campaigns

7 January 2009

PSC Info Group Introduces Suite of Automated Patient Communication Solutions

6 January 2009

MasterCard Acquires Orbiscom to Accelerate Development of Payment Solutions

6 January 2009

Castel Customers Receive Best Overall Operations, Quality and Client Support Awards

31 December 2008

Change in Post Office Mailing Standard Seen as Positive for ARM Industry

23 December 2008

Case Dismissal Upholds FCC Declaratory Ruling on Cell Phone Use in Collections

22 December 2008

Fair Isaac Announces Release of Debt Manager 7

19 December 2008

RevQ RPCS 2008 Delivers New Features for Government Collections

17 December 2008

CreditReport.com Launches Three-Bureau Monitoring Service

17 December 2008

New EstateWise Offerings Give Creditors Comprehensive, National Probate Solutions

17 December 2008

ASK THE EXPERTS: Hosted Broadcast Technology

16 December 2008

Aspect Announces General Availability of Aspect Unified IP 6.6

12 December 2008

Aspect Opens Customer Briefing Centers

11 December 2008