The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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VHCI Receives HFMA Peer Review Designation

13 October 2008

Bureau of Collection Recovery Opens New 225 Seat Call Center

13 October 2008

TouchStar Acquires FacetCorp for its Innovative Phone System

10 October 2008

SoundBite Communications Achieves Annual PCI Compliance

10 October 2008

Aspect Software Supports Industry Education and Collaboration at APAC-ACE 2008

9 October 2008

JD Group selects ACET Processing

8 October 2008

Aetna Selects Chesapeake?s T-Recs Enterprise for Global Treasury Operations

8 October 2008

Texas Hospital Assoc. Endorses nTelagent's Retail Application for Healthcare

8 October 2008

Computers Unlimited and A/R Allegiance Group Form Strategic Partnership

6 October 2008

SoundBite to Host Webinar On Strategies for Optimizing Communications With Today's Mobile Student Borrowers

2 October 2008

Noble WFM Delivers a Flexible, Affordable Contact Center Workforce Management System

2 October 2008

As Credit Card Companies Cut-Off Consumers, MyECheck Gains in Popularity

2 October 2008

Aspect Unified IP Wins Miercom Rated Best Award for IP Contact Centers

2 October 2008

SoundBite Helps Student Loan Industry Improve Response Rates From Borrowers

2 October 2008

IAT and Cubs Consulting Announce Partnership Agreement

2 October 2008

Payment America Partners with nTelagent to Help Identify Uncompensated Patient Accounts

1 October 2008

Columbia Ultimate and EPP Partner to Deliver Real-Time Electronic Payment Capabilities

30 September 2008

LiveVox Provides Analytic Tool to Power Collections Productivity

30 September 2008

Debt Resolve to Delist From AMEX, Trade Over the Counter

30 September 2008

RAB Implements Ontario Systems' Hosted Telephony Platform

29 September 2008