The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Peak5 Improves Overall Customer Satisfaction and Contact Center Productivity with PerformanceEdge

10 September 2008

LiveVox Enhances VoIP Dialer to Address Collection Compliance Needs

10 September 2008

Absa Bank Selects PIC Solutions Support for SME Banking

9 September 2008

Premiere Global Services ARM Application Receives 2008 TMC Labs Innovation Award

9 September 2008

Dunwoody Technologies Acquires Interest in Collection Scoring Provider Eclipse

9 September 2008

Study Finds Two-Thirds of Healthcare Bad Debt Caused by Insured Patients

9 September 2008

Comtech Systems Acquires EZServer.biz

8 September 2008

SoundBite Communications to Transform the Contact Center with Agent Portal

5 September 2008

XIFIN Named to Inc. 5000 for Second Consecutive Year

4 September 2008

DebtX Offers CMBS Loan Pricing Data To Bloomberg Subscribers

4 September 2008

PSC Info Group Introduces Electronic Bill Presentment and Payment Solution for Healthcare Providers

3 September 2008

A TouchStar Competitor Addresses Alleged Statements Regarding TouchStar

3 September 2008

Bank Data Breach Could Impact 12.5 million Customers

2 September 2008

ePayments Group Announces Acquisition of Federal Check Recovery

28 August 2008

DAKCS Software Honors Eleven 25 Year Clients at Conference in Utah

28 August 2008

Ontario System Announces Successful Launch of FACS 17.1

28 August 2008

Zetabid Auctions Make It Easy To Buy Bank-Owned And Builder-Owned Homes In The U.S.

27 August 2008

Executive Change: Patrick Rooney Named President and CEO of Centene's Indiana Subsidiary

27 August 2008

HCL Technologies to Acquire Leading Manager of Voice, Data and Wireless Expense Services

26 August 2008

U.S. Financial Institutions Will Spend Over $1 Billion on Online Bill Payment by 2010

26 August 2008