The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Aspect Outlines Call Center Collection Tips, Wins Award

5 October 2007

TeleTech Sells Newgen Unit to Aspen

5 October 2007

Wachovia Joins Healthcare Billing Centralization Push

3 October 2007

Multimedia the Norm in Call Centers but Use is Spotty

2 October 2007

SER Expands Inbound Set with SCS Purchase

1 October 2007

Acxiom Merger Off and Chairman to Retire

1 October 2007

SoundBite Seeks $69 Million in its IPO

28 September 2007

Revolution Money AIMs to Combine Money Transfer, Credit, Debit and More

28 September 2007

Online Resources Targets Smaller Clients for Collection Tool

25 September 2007

Equifax Follows TransUnion in National Credit Freeze

24 September 2007

Call Centers Need Technology Upgrade: Analyst

20 September 2007

Varolii Seeks $82.5 Million in IPO

18 September 2007

Check Imaging Upgrade Could Save Collectors on Fraud

31 August 2007

Online Resources Seeks New Collection Sectors and Segments

27 August 2007

Credit Crunch Means Lenders will Speed Collections Technology

22 August 2007

PR - First Data Gets Regulatory Approvals for KKR Merger

22 August 2007

Debt Resolve Revenues Explode as Losses Mount

21 August 2007

New Funding for Credit Scoring Firm eBureau

21 August 2007

Online Resources and Fair Isaac Partner for Web-Based Collections

20 August 2007

EPP Announces Release of Check Conversion Solution

20 August 2007