Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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LiveVox Unveils New Branding Reflecting Cloud-Based Channel of Choice Solution Offerings

6 July 2017
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

Petition to Exempt Ringless Voicemails From Anti-Robocall Rules Has Been Withdrawn

28 June 2017

7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

27 June 2017
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

TCN Launches VocalDirect, a New Direct-To-Voicemail Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

21 June 2017

PDCflow Passes Payment Card Industry Data Security Standards, renews compliance

15 June 2017
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Multi-Channel Communication is Our Future – Drive Yours With These 5 Strategies

14 June 2017
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High Risk Merchant Account Underwriting: What To Expect From The Process (sponsored)

8 June 2017
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

"Ringless Voicemail" Petition at FCC: Another Factor to Consider in TCPA Compliance

5 June 2017

Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience

1 June 2017

What Does PCI Compliance Mean for Your Business? (sponsored)

25 May 2017
[Image by creator Drobot Dean from AdobeStock]

Renkim Corp. Partners with BillingTree’s Payrazr Marketplace to Offer Print, e-Billing and More

23 May 2017
Woman looking at cell phone [Image by creator leungchopan from AdobeStock]

TCN Unveils AgentSMS, a New SMS Texting Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

23 May 2017
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Hosted Solutions from Ontario Systems Achieve Compliance Attestation under the PCI Data Security Standard

22 May 2017

LiveVox Discusses Top Cybersecurity Trends for ARM Operations at CRS 2017

11 May 2017
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Electronic Payments Step Four – Don’t Forget the FDCPA, the Consumer’s Rights, or the Proper Notices

11 May 2017
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“Maximizing the Value of IT” Webinar

10 May 2017
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InterProse and RightAway Announce Partnership

9 May 2017
[Image by creator Drobot Dean from AdobeStock]

PDCflow Begins Partnership With ACH Vendor Payliance To Enhance Portfolio Of Client Service Offerings

4 May 2017

FinTech Debt Collection Start-up Says it Uses Modern Communication Methods

2 May 2017
[Image by creator Federico Rostagno from AdobeStock]

Electronic Payments Step Three - How to Create and Sign an Electronic Payment Authorization

2 May 2017

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