The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Collectors Need Answers To a Litany of Phone Questions

26 September 2013

RevSpring's Analiese Fusner Successfully Completes Certified Compliance & Ethics Professional (CCEP) Examination

26 September 2013

FTC Settles with Debt Collector for $1 million in its First Text Messaging Case

25 September 2013

Preview Dialing Allowed Under New Federal Decision?

25 September 2013

Professional Recovery Consultants Chooses CallMiner Speech Analytics to Ensure Efficiency and Client Satisfaction

24 September 2013

LiveVox Joins Panel Discussing Some of the TCPA's Most Controversial Topics at TRMA Fall 2013

24 September 2013

Debt Collectors “Get the Message” on Consumer Communication

23 September 2013

Webinar: Understanding & Responding to TCPA Changes

23 September 2013

Changing of the Guard - Ushering in a PD Approach

23 September 2013

FTC Crackdown on Debt Collection Complaints Creates Industry Hurdles

20 September 2013

Constar Announces SSAE16 and PCI-DSS Compliance Renewal

20 September 2013

Does a Call with Only Caller ID Info Constitute a Communication? Listen to the Answer

19 September 2013

Columbia Ultimate Announces Ajility 3.0

18 September 2013

A Closer Look at Compliance with Industry Expert John Bedard

17 September 2013

Multi-Channel Payment Strategy Webinar

17 September 2013

Ontario Systems Kicks Off Annual ARMing Heroes Drive to Help Veterans Like Javier Herrera

11 September 2013

FBCS, Inc. Implements CallMiner Speech Analytics to Ensure Increased Efficiency and Continued Compliance

11 September 2013

Genesys Says Hello at DCS 2013

10 September 2013

LiveVox Joins Panel Debate on Contact Center Compliance at DCS 2013

9 September 2013

Castel Communications, a Featured Sponsor at Debt Connection Symposium and Expo September 9-12 in Las Vegas

9 September 2013