The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Understanding the ARM + CRM = BPO Equation

4 December 2012

FCC Text Ruling: Everyone Wins

3 December 2012

SoundBite Communications Secures Successful FCC Declaratory Ruling for Text Messaging Compliance

30 November 2012

3 Suggestions for Collection Agency Success

30 November 2012

Whitepaper Examines Collection Agency Call Analysis: Driving to One Percent

29 November 2012

Regulatory Compliance, No Safety Net Required

28 November 2012

Experian Launches TrueTrace, Powerful Skip-tracing Offering for Credit Grantors and Third-party Debt Collectors

28 November 2012

Collection Software Provider CR Software Acquired by FICO

27 November 2012

Executive Change: Kyle Rhine to Renkim as Business Development Manager

26 November 2012

How Collection Agencies Can Best Manage Debtor Phone Numbers - Part 2

21 November 2012

Shut the Front Door! I Didn't Order Text with My Pizza!

20 November 2012

Changes on the Horizon for Healthcare Debt Collectors

16 November 2012

How Collection Agencies Can Best Manage Debtor Phone Numbers

13 November 2012

SoundBite Communications Enhances Compliance Suite for Contact Centers

13 November 2012

Executive Change: FormaLite, Inc. Appoints VP - Business Development & Sales

13 November 2012

LiveVox CMO Leads Panel of Experts in Best Practices for Data Security and Compliance at ACA Fall 2012

8 November 2012

Preparing for a CFPB Examination: Don't Overlook Your Obligations to Audit Service Providers

7 November 2012

Titanium Debt Collection Platform Upgrade Debuts Multi-Channel Functionality

7 November 2012

Executive Change: Account Control Technology Appoints Sameer Maini as CIO

6 November 2012

Yippee Ki-Yay - Implementation Dates for FCC and TCPA Have Been Set

1 November 2012