Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Dancing to Their Own Tune: Empowering Consumers Through Self-Service

16 March 2021
[Image by creator Gajus from AdobeStock]

Just Released - New Agenda for iA Strategy & Tech 2021

16 March 2021
Crumpled pieces of paper in white, green blue, red and yellow printed with question marks and the words "wrong" and "right" [Image by creator Stepan Popov from AdobeStock]

CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

9 March 2021
[Image by creator Art3D from AdobeStock]

Provana Partners with The Bureaus, Inc. to Redefine Media Management

9 March 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently About Two-Way Texting in Debt Collection

24 February 2021
Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]

eCollections Debt Management Platform Announces New Business Import Tool

22 February 2021
Child holding can and string phone to ear [Image by creator Chepko Danil from AdobeStock]

The Latest Developments in the World of Call Delivery

16 February 2021
File drawer with one folder in focus, labeled "Denied" [Image by creator tashatuvango from AdobeStock]

At Least One Carrier Now Expressly Prohibits Debt Collection Text Campaigns

11 February 2021
Businessman with a pen moving images of illustrated storefronts around on a virtual screen [Image by creator natali_mis from AdobeStock]

Provana Acquires Greenlight Office Solutions

8 February 2021
A sea of white blocks that say "manual work" with one green ball that says "automate it!" [Image by creator iQoncept from AdobeStock]

Tratta Launches out of Private Beta to Usher in the Next Generation of Payment Experience Software

28 January 2021
Smiling man at a desk in front of a laptop computer holding a payment card. [Image by creator Moon Safari from Adobe Stock]

Best Practices for ARM Payment Providers in 2021 (sponsored)

1 December 2020
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Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020
Child holding can and string phone to ear [Image by creator Chepko Danil from AdobeStock]

Technology Companies Complete First-Ever Telephone Call with Authenticated Caller ID and Rich Call Data, Powered by STIR/SHAKEN

23 November 2020
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

Now that the Debt Collection Rule is Final – How are You Changing Your Communication Strategy? And should you? (sponsored)

16 November 2020
Business man pretending to push back against a mural depicting gears [Image by creator olly from AdobeStock]

Technology: The Key to Consumer Digital Engagement Under the Final Debt Collection Rule

12 November 2020
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Machine Learning—The Alternative Fuel for Financial Services

29 October 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Who is REALLY Your Customer? How You View this Changes Everything.

22 October 2020
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco To Go: The Personalization of the Consumer Digital Engagement

21 October 2020
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Putting the “Consumer” Back Into Consumer Financial Services

13 October 2020
[Image by creator BillionPhotos from AdobeStock]

5 Reasons Why ARM Leaders Prioritize Compliance Audit and Control Processes to Boost Digital Transformation (sponsored)

6 October 2020

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