Complaints News RSS Feed

CFPB Publishes its Fall 2018 Semi-Annual Report: Credit Invisibility, Mortgage Shopping, Consumer Complaints, and a Laundry List of Enforcement Actions

27 February 2019

Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues

7 January 2019

BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

25 October 2018

Integrative Technology Remains a Controversial Topic for Debt Collection Agencies

23 July 2018

Debt Collector Brings RICO Suit Against Lexington Law

7 June 2018

Convoke Adds Complaints Management to its Platform

17 May 2018

CFPB Releases Final Request in Call for Evidence Series About its Practices

12 April 2018

How to Manage Your Online Reputation in the ARM Industry (sponsored)

8 March 2018

CFPB Looking for Input on its Controversial Complaint Portal

6 March 2018

Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints (sponsored)

30 November 2017

Collection Boot Camp: How to Respond to Collection Disputes

26 October 2017

What to Include in an 'Interim Response' on CFPB Complaint Portal

5 September 2017

Are Significant Changes To Class Actions On The Horizon? (Part Two)

29 June 2017

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

ACA International Publishes Dispute of CFPB Consumer Survey

1 March 2017

Unexpected CFPB Move; Release of Yelp-Style Rating Plan

9 February 2017

Source Says CFPB Company Complaint Portal Updates Will Release in March

31 January 2017

CFPB Complaint Portal - Analysis of Coming Enhancements

17 January 2017

CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

3 January 2017