Complaints News RSS Feed

Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin

27 May 2020

Mass. AG Enters $4M Settlement with PRA for Allegedly Violating Consumer Protection Laws

11 November 2019

CFPB's Semi-Annual Report Contains Some, But Not Much, Information About Debt Collection

10 October 2019

CFPB Complaint Database to Remain Public, but Will Include Enhancements to Put Data into Context

19 September 2019

Complaint Data Trends and Limitations: Three Take-Aways From the CFPB's Annual Consumer Response Report

3 April 2019

CFPB Publishes its Fall 2018 Semi-Annual Report: Credit Invisibility, Mortgage Shopping, Consumer Complaints, and a Laundry List of Enforcement Actions

27 February 2019

Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues

7 January 2019

BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

25 October 2018

Integrative Technology Remains a Controversial Topic for Debt Collection Agencies

23 July 2018

Debt Collector Brings RICO Suit Against Lexington Law

7 June 2018

Convoke Adds Complaints Management to its Platform

17 May 2018

CFPB Releases Final Request in Call for Evidence Series About its Practices

12 April 2018

How to Manage Your Online Reputation in the ARM Industry (sponsored)

8 March 2018

CFPB Looking for Input on its Controversial Complaint Portal

6 March 2018

Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints (sponsored)

30 November 2017

Collection Boot Camp: How to Respond to Collection Disputes

26 October 2017

What to Include in an 'Interim Response' on CFPB Complaint Portal

5 September 2017

Are Significant Changes To Class Actions On The Horizon? (Part Two)

29 June 2017

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017