See all Topics
Man holding an image of a digital ball floating in the air [Image by creator from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023

A wall of file drawers, one of them open, holding orange file folders [Image by creator Maxim_Kazmin from AdobeStock]

Sending Docs After the Validation Period Expires? One Court Says, No

19 April 2023

 [Image by creator Ivelin Radkov from AdobeStock]

Debunked! Four Compliance Myths and Misconceptions for Collections

29 September 2022

Two binders that say "procedure" and "policies" sitting on a stack of flow charts [Image by creator vinnstock from AdobeStock]

“Routine Practice Evidence” Carries the Day for TCPA Defendant on Summary Judgment

22 September 2022

 [Image by creator Frank Fennema from AdobeStock]

Hunstein Isn't Over: 4 Things You Need to Know

12 September 2022

 [Image by creator jivimages from AdobeStock]

UDAAP Frenzy: The CFPB’s Focus on Data and Why it Matters to the ARM Industry

30 August 2022

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

24 August 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery

18 August 2022

 [Image by creator Krasimira Nevenova from AdobeStock]

CFPB Releases Reg F Guidance

2 August 2022

File drawer with one folder in focus, labeled "Denied" [Image by creator tashatuvango from AdobeStock]

Washington Court Sides with Hunstein Copycat; Rejects Main Industry Defenses

15 June 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Says ECOA Applies to an Accounts Full Life Cycle, including Collection Procedures

10 May 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

Why the CFPB’s Expansion of its UDAAP Authority to Target Discrimination Requires Rulemaking

5 May 2022

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation

3 May 2022

One person overseeing many [Image by creator Yoshitaka from AdobeStock]

CFPB Claims Oversight Over More Entities Including Fintechs; Says it Will Publish Supervisory Determinations

26 April 2022

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Why ARM Companies Must Operationalize Reg F Compliance Now

19 April 2022

A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

CFPB Says its UDAAP Authority Includes Ability to Review for Discrimination; Updates UDAAP Exam Procedure

22 March 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

CFPB Revises Debt Collection Exam Procedure

14 March 2022

 [Image by creator James Steidl from AdobeStock]

CFPB Scrutinizes Auto Lending, Repossessions, and Collections

8 March 2022

Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

Court Finds Text Messages Do Not Qualify As Artificial or Prerecorded Voice Messages Under the TCPA

7 March 2022

 [Image by creator Andy Dean from AdobeStock]

Amendments to the GLBA Safeguards Rule: What’s New, What’s Not, and What’s Hot for Non-Banking Financial Institutions

1 March 2022