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CAC’s Collection Boot Camp Is Underway! Have You Enlisted? (sponsored)

29 August 2017
[Image by creator Chris Titze Imaging from AdobeStock]

Court Rules Revocation of Consent for One Creditor Does Not Revoke Consent for Another

29 August 2017
A young girl with hands thrown up, acting frustrated, in front of a desk with 1970's style phone and typewriter, with hands thrown up [Image by creator djoronimo from AdobeStock]

Don’t Cloud the Validation Notice: 8 Tips to Avoid Overshadowing

22 August 2017
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CFPB Unveils New Form For Requesting Guidance

21 August 2017
File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

Oregon’s District Court: Collection Agencies’ Omissions Don’t Automatically Equal Malevolence

15 August 2017
Woman looking at cell phone [Image by creator leungchopan from AdobeStock]

Appeals Court Creates TCPA Compliance Rule: Honor the “Call Me Sometimes” Request

14 August 2017
Coin jar with sticker that says "medical" [Image by creator vinnstock from AdobeStock]

First Party Servicing on Medical Accounts: The Federal and State Landscape Continues to Shift

1 August 2017
[Image by creator James Steidl from AdobeStock]

CFPB Issues Compliance Bulletin on Pay-by-Phone Fees

1 August 2017
[Image by creator danielfela from AdobeStock]

Federal Court in Indiana Refuses to Dismiss lawsuit over Collection Agency Obtaining a Credit Report While Attempting to Collect Delinquent Rent

24 July 2017
Colored tiles handing from string spelling out "webinar" [Image by creator niroworld from AdobeStock]

CAC’s Collection Bootcamp Will Make You Run a Better Agency (sponsored)

20 July 2017
Men in suits shaking hands. [Image by creator beeboys from AdobeStock]

Consumer's Credit Repair Agreement Becomes Issue in Collection Dispute

20 July 2017
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

5th Cir. Holds Debt Collector’s Obligation to Report Debt as Disputed Not Limited By § 1692g

20 July 2017
[Image by creator danielfela from AdobeStock]

How New Credit Reporting Guidelines May Impact Consumers…and Lenders

19 July 2017
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FCC Attempts to Address Thorny Debt Collection Issue

18 July 2017
[Image by creator danielfela from AdobeStock]

Ontario Systems Announces Partnership with Palinode for Efficient e-OSCAR Dispute Processing

17 July 2017
Colored tiles handing from string spelling out "webinar" [Image by creator niroworld from AdobeStock]

LiveVox Discusses a Practical Approach to Capturing Consent and Driving Multichannel ROI

13 July 2017

Don’t Stop Believing: 501(r) Compliance Takes Ongoing Vigilance

12 July 2017
Two binders that say "procedure" and "policies" sitting on a stack of flow charts [Image by creator vinnstock from AdobeStock]

Calls to Consumer Prior to Processing Cease & Desist Letter Do Not Violate FDCPA

11 July 2017
Colored tiles handing from string spelling out "webinar" [Image by creator niroworld from AdobeStock]

LiveVox Discusses Latest Cell Phone Consent Management Approaches with TCPA Legal Counsel

13 June 2017

No Documented Procedures, No Bona Fide Error Defense

18 May 2017

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