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With identity theft a widespread issue in the financial services industry, banks and ARM companies are under increased pressure to ensure consumers’ sensitive identification, contact, and financial information is kept safe. In fact, a number of recent state and federal laws and regulations codify certain requirements for handling financial data. Firms in the ARM industry must adhere to a host of standards, including the Payment Card Industry Data Security Standard (PCI DSS), the financial privacy and safeguards rules in the Gramm–Leach–Bliley Act (GLBA), the FTC’s Red Flags Rule for identity theft, information security standard ISO 27002, HIPAA and the HITECH Act for the healthcare sector, and the Federal Information Security Management Act of 2002 (FISMA) for those collecting on government contracts. Auditing standard SAS 70 is also required for many in the financial services industry that use outside vendors such as debt collection agencies.

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Executive Change: KirkpatrickPrice Hires Jessie Skibbe as Director of Compliance Services

14 June 2013

ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable

7 June 2013

ARM Service Provider ClearComm, d/b/a Clear Payment Solutions, Teams Up with Earthlink to Help Local Nonprofit

7 June 2013

FTC, CFPB Invite Public to Submit Questions During Debt Collection Roundtable

5 June 2013

Stellar Recovery, Inc. Announces Completion of ISO 27001 Certification

5 June 2013

Multi-State Investigation Into Debt Collection Reportedly Underway

4 June 2013

Agenda and Panelists Announced for FTC/CFPB Debt Collection Roundtable

30 May 2013

FTC, CFPB to Co-Host Roundtable on Data Integrity in Debt Collection

2 May 2013

SoundBite Communications Expands Compliance Suite With New Contact Controls

2 May 2013

CFPB In Action: A Roundup of Recent Activity - April 23, 2013

25 April 2013

Stellar Recovery Announces Successful Completion of SSAE 16 Type II

24 April 2013

Senate Hearing on CFPB Focuses on Data Collection and Supervision

23 April 2013

Encore Capital Group Selects IO's Data Center as a Service to Support Rapid Growth

28 March 2013

ICO Recommendations: Securing Your Data Artfully in the Cloud

20 March 2013

FBCS Partners with Agility Recovery Services on Disaster Recovery Plan

19 March 2013

Executive Change: RevSpring Hires Chief Compliance Officer

27 February 2013

Feds Charge Collection Agency Worker in Identity Theft Scheme

9 January 2013

Ontario Systems Partners with RevSpring to Provide Integrated Web Portal Solution

19 December 2012

Penncro Associates Completes SSAE 16 Type II Examination, Reporting on Controls at a Service Organization

13 December 2012

LiveVox CMO Leads Panel of Experts in Best Practices for Data Security and Compliance at ACA Fall 2012

8 November 2012

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