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With identity theft a widespread issue in the financial services industry, banks and ARM companies are under increased pressure to ensure consumers’ sensitive identification, contact, and financial information is kept safe. In fact, a number of recent state and federal laws and regulations codify certain requirements for handling financial data. Firms in the ARM industry must adhere to a host of standards, including the Payment Card Industry Data Security Standard (PCI DSS), the financial privacy and safeguards rules in the Gramm–Leach–Bliley Act (GLBA), the FTC’s Red Flags Rule for identity theft, information security standard ISO 27002, HIPAA and the HITECH Act for the healthcare sector, and the Federal Information Security Management Act of 2002 (FISMA) for those collecting on government contracts. Auditing standard SAS 70 is also required for many in the financial services industry that use outside vendors such as debt collection agencies.

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Are Your Collectors a Data Security Risk?

3 August 2010

Could the Bureau of Consumer Financial Protection be Positive for Collectors?

29 July 2010

insideARM.com Appoints Forward Thinking Editorial Board

28 July 2010

Convoke Systems Raises $5.5 Million in Funding; Plans to Expand Services to ARM Industry

26 July 2010

CMS Final Rules to Qualify for Health IT Incentive More Flexible

23 July 2010

Merchants? Credit Guide Co. Joins Tech Lock Certified Program

20 July 2010

Oxford Management Services Selects Nexidia?s Speech Analytics to Integrate into its Collections and Quality Assurance Processes

19 July 2010

CompuMail Proves Security & Compliance With Tech Lock Certification

19 July 2010

Harvest Strategy Group Achieves SAS 70 TYPE II Certification

16 July 2010

Ontario Systems Announces Innovative Partnership with Tech Lock Incorporated

12 July 2010

MicroBilt Corporation Launches New Resources for Small Business on Issues of Credit, Collections, Fraud and the Underserved

2 July 2010

Consumer Adjustment Co, Inc Sets Sights On Another Differentiator Through Tech Lock Certification

18 June 2010

Coast Professional, Inc. joins Tech Lock Certified Program

10 June 2010

Central Credit Services Achieves PCI DSS Compliance

9 June 2010

SIMM Associates Successfully Completes Type II SAS 70 Audit and PCI Certification

2 June 2010

FTC Extends Enforcement Deadline for Identity Theft Red Flags Rule

1 June 2010

DANTOM Systems Enters the Tech Lock Certified Program

28 May 2010

ACT Becomes First Collection Agency to Enter into Tech Lock Certified Program

24 May 2010

CompuMail to Prove Security & Compliance for Collection Letters

20 May 2010

Gila Corporation Receives SAS 70 and PPMS Certification

18 May 2010

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