Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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The CFPB's Proposed Rulemaking - Takeaways from the First 1,000 Comments

19 December 2013

Encore Capital Group Launches Global Corporate Social Responsibility Program

18 December 2013

Chase Sued (Again) for Robo-Signing in Debt Collection

18 December 2013

CFPB Sues Online Payday Lender and Debt Collection Agency

17 December 2013

Desperate Vets to Receive Grants from Collection Industry This Month

17 December 2013

Court Rules in Favor of Collection Agency's "Good Faith" in TCPA Case

16 December 2013

A Silver Lining Amidst Intense Regulatory Oversight

16 December 2013

Kaulkin Ginsberg Announces the Launch of Research Fellows Program

16 December 2013

CFPB and FTC Team Up on Amicus Brief in FDCPA Case

13 December 2013

CFPB Turns Focus to Arbitration Agreements in Credit Contracts

12 December 2013

Hilco Global Announces New Retail Board of Advisors

12 December 2013

Another State AG Targets Debt Buyer Over Collection Suit Affidavits

11 December 2013

Interesting Developments in the China Debt Purchase Market

11 December 2013

Phoenix Debt Collection Agency Helps Grant Holiday Wish For Two Children With Visit To Disneyworld

11 December 2013

CFPB: No "Crisis" in Debt Collection, But Problems Need Correcting

10 December 2013

All Creditors In U.S. To Be Impacted New CFPB Debt Collection Rules

10 December 2013

European ARM Firm Lindorff Hires Banks to Run IPO

10 December 2013

ARM Industry Groups Working Feverishly on Unified Response to CFPB

9 December 2013

Stellar Recovery Earns Certified Professional Receivables Company Designation

9 December 2013

Fed Reminds Banks they Are Responsible for Third-Party Service Providers

6 December 2013