Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ARM Companies Show Differing Strategies in Debt Collection Complaint Responses

26 November 2013

International Collectors Group to Return to Its Position of Prominence in the ARM Industry

25 November 2013

Collection Agency Issues Challenge to Bill Bartmann

22 November 2013

In Search of a Unified Front on Capitol Hill

22 November 2013

PSA: Don't Shred Consumer Files

21 November 2013

Debt Collection Practices Lead to $19 million CFPB Action Against Payday Lender

21 November 2013

Consumer Relations Consortium Prepares to Respond to CFPB’s Rulemaking Notice

21 November 2013

Alan Weinberg of Weltman, Weinberg & Reis to Retire

21 November 2013

ACA International Releases White Paper Analyzing CFPB Consumer Complaints

21 November 2013

Changes to the FDCPA That Will Redefine Debt Collection

20 November 2013

Outsourcing RFP Responses Yields $100 Million to Collection Agencies

20 November 2013

Judge Tosses TCPA Claims Against Collector; Sign of Progress?

19 November 2013

Young Association in Canada Gains Traction

19 November 2013

Executive Change: FAMS Announces Alan Hook as VP of Sales and Marketing

19 November 2013

Vital Solutions, Inc. Presents Updated Website

19 November 2013

Debt Buyer Gets Mixed Result in State Supreme Court Appeal Against AG

18 November 2013

"Double-Dipping" CFPB Shakes Debt Collection Complaints Landscape

18 November 2013

Number of Third Party Debt Collection Accounts Plummets, But Balances Rise

15 November 2013

Appeals Court Places Debt Collection Liabilities Under FDCPA on Creditor

14 November 2013

New Regulations in UK Will Hurt Debt Collection Success, FICO Survey Finds

14 November 2013