Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Director Cordray: Debt Collection Information is a Top Concern
13 November 2013
CBE Companies to Add 400 New Jobs in Iowa
13 November 2013
Advanced CMS Technology Empowers Organization to Co-Launch Related Websites
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Portfolio Recovery Associates Expands Its Headquarters to Accommodate Continued Business Growth
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How Are Debt Collectors Handling Complaints?
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Start the Customer Experience Collections Strategies Revolution
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Executive Change: Tim Webb Global Sales Director of Phillips & Cohen Associates
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Executive Change: Trey Lundt to RGS Financial as VP of Commercial Sales
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Bankruptcy FDCPA Case Dismissal Upheld on Appeal
11 November 2013
New Zealand Regulator Announces $3 million Settlement with Debt Collector
11 November 2013
Delta Management Associates Expands with New Office in Phoenix
11 November 2013
Consumer Complaint Data Shows Possible (and Preventable) UDAAP Issues
11 November 2013
Executive Changes: Skip Foster and Jack Clark Join Access Receivables Executive Team
8 November 2013
Doing the Right Thing
8 November 2013
Collection Industry Gears Up to Engage CFPB on Rulemaking
8 November 2013
Executive Change: James Fournier to Runci Group as Director of Client Services
7 November 2013
Executive Change: Steve Leckerman Joins Radius Global Solutions as a Partner and Managing Director
7 November 2013
CFPB Targets Bank of America Credit Card Services, Debt Complaints
7 November 2013
CFPB Releases Debt Collection Complaints Data, and Here It Is
6 November 2013
CFPB Consumer Complaint Data Gives Compliance Clues to Debt Collectors
6 November 2013
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