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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Commercial Law League of America Announces Award Recipients

22 October 2013

New York Regulator Proposes Strict New Standards for Debt Collection

21 October 2013

Leadership Transition at NARCA Offers Insight on Association

21 October 2013

Free Webinar Looks at Consumer Complaint and Dispute Resolution

18 October 2013

Industry Attorneys Will Answer All of Your Voicemail/TCPA/Text Messaging Questions

18 October 2013

FDCPA Adds Unnecessary Layers of Collection Rules to Attorneys: Legal Panel

18 October 2013

YGC Solutions Data Standard Now Available in Public Domain

18 October 2013

Neustar Whitepaper Provides Guide to TCPA Risk Mitigation

17 October 2013

"Precollect" Causes FDCPA Heartburn for Collectors and Creditors

17 October 2013

Drilling Down on a Prediction: The Biggest Source of Collection Work

17 October 2013

Stellar Recovery’s Chief Compliance Officer Receives CRCP Designation

17 October 2013

Ontario Systems Whitepaper Gives 5 Tips to End the Credit Reporting Nightmare

17 October 2013

CFPB Provides Guidance on Mortgage Servicing Rules Under FDCPA

16 October 2013

NACS Promotes Customer Excellence in National Customer Service Month

16 October 2013

Phillips & Cohen Associates Deploys CallMiner Speech Analytics and Real-Time Automated Monitoring

16 October 2013

Debt Collectors Brace for the "TCPA Cliff"

16 October 2013

Defining the Legal Collection Job Early Focus at NARCA Symposium

15 October 2013

ARM Executives Launch Group to Represent Larger Market Participants in Debt Collection

14 October 2013

NARCA's New Executive Director Getting Trial by Fire

14 October 2013

Appeals Court Defines FDCPA Suit Filing Period in Split Decision

11 October 2013

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