Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

CFPB Will No Longer Send Enforcement Attorneys to Supervisory Examinations

11 October 2013

Collection Agency Head Honored as Business Person of the Year

11 October 2013

Lessons Learned from Bank of America's Record-Breaking TCPA Settlement

11 October 2013

Editing #youthspeak on Student Debt Makes Me Feel Old

10 October 2013

Consumer Group Issues Scathing Report on Debt Collection Laws; ACA Responds

10 October 2013

How Much Do You Really Know About Collection Attorneys?

10 October 2013

Executive Change: Liza Akley Joins Stellar Recovery as Chief Operating Officer

10 October 2013

Unemployment Rate Among Veterans Applying for Industry Grant Program Five Times National Average

10 October 2013

Consumer Watchdog Report Magnifies State Debt Collection Practices

10 October 2013

Minnesota Announces Action to Shut Down Debt Collection Agencies

9 October 2013

Arrow Global Has Successful Debut on London Stock Exchange

8 October 2013

Virginia Lawmaker Wants to Shield Federal Workers from Debt Collection Suits

8 October 2013

Collectors Can't Disclose Debts to Third Parties, But Governments Can?

7 October 2013

Ascend One and Freedom Financial Network Announce Joint Venture to Develop and Deploy Automated Debt Settlement Platform

7 October 2013

Nationally Recognized ARM Industry Attorneys Join Forces

7 October 2013

Executive Change: Lowell Group Appoints Tish Joyce as Director of Change Management

7 October 2013

Senator Reignites Debate Over IRS Private Debt Collection Program

4 October 2013

State Supreme Court Hears Debt Buyer's Challenge to AG Action

3 October 2013

Important Webinar Scheduled for October 9

3 October 2013

With VA Benefits Checks at Risk, Past Donors Share Why they Support Veterans

3 October 2013