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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Judge Dismisses Case that Named 12 ARM Firms and Questioned Entire Collection System

24 September 2013

Professional Recovery Consultants Chooses CallMiner Speech Analytics to Ensure Efficiency and Client Satisfaction

24 September 2013

CB Merchant Services Announces $125,000 in Grant Funding and Scholarships

23 September 2013

FTC Crackdown on Debt Collection Complaints Creates Industry Hurdles

20 September 2013

Chase Consent Order Has Broad Impact on Debt Collection Industry

20 September 2013

AmSher Urges Sensitivity To Denver Flood Victims

20 September 2013

Constar Announces SSAE16 and PCI-DSS Compliance Renewal

20 September 2013

BBB Advising Consumers on Legit Debt Collectors vs. Scammers

19 September 2013

I.C. System Votes by "Overwhelming Majority" to Support Veterans with Collection Problems

18 September 2013

DOMA's Downfall has State-by-State Impact on Debt Collectors

17 September 2013

CFPB Addresses Collection of Time-Barred Accounts, But More Guidance Needed

17 September 2013

Would Process Serving Standards Help Debt Collection Compliance?

16 September 2013

Executive Change: Grimm Collections Hires Mike Buse as Regional Sales Consultant

13 September 2013

CFPB Director Addresses Privacy, Predatory Debt Collectors

12 September 2013

JPMorgan Chase Close to Settling Long-Running Debt Collection Probe

12 September 2013

Investigation Reveals Flaws in D.C. Tax Lien Sales

11 September 2013

Ontario Systems Kicks Off Annual ARMing Heroes Drive to Help Veterans Like Javier Herrera

11 September 2013

Enhanced Recovery Company (ERC) Acquires BPO Business

6 September 2013

Kolz Associates Relocates within Illinois; Adds Two People

6 September 2013

ARM Firm Advance Debt Collectors Growth Exceeds Expectations

6 September 2013

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