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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Brown & Joseph Appoints Jessica Schneider as Comptroller

13 May 2013

Empereon-Constar Expanding Call Center Operations, Creating 350 Jobs

8 May 2013

Are Debt Collectors Missing a Chance to be "Inside" the CFPB?

7 May 2013

Executive Change: Kaye Dreifuerst Named President of Security Credit Services

7 May 2013

Could a Credit Scoring Change Benefit Debt Collectors?

6 May 2013

HOW, WHAT, WHERE, WHEN, WHO?: Process Serving and Collections

6 May 2013

Dismissed Lawsuit Against Debt Buyer Tried to Hop on Robo-Signing Bandwagon

3 May 2013

Executive Changes: F.H. Cann Adds Top Talent to Executive Team

3 May 2013

SquareTwo Financial Improves Financial Operating Structure

3 May 2013

Ontario Systems Webinar Offers Best Practices on Dialing Smarter

3 May 2013

State Shuts Down Collection Agency; Warns Other Debt Collectors on Payday Loans

2 May 2013

Plan for Success: Smart Tips for Your Business

2 May 2013

FTC, CFPB to Co-Host Roundtable on Data Integrity in Debt Collection

2 May 2013

Account Control Technology Forms Foundation to Support Education, Charities and Local Communities

2 May 2013

Executive Change: Sentry Credit Promotes Dusty Whitesell to Chief Operating Officer

2 May 2013

To Sell to a Strategic, Financial or an Industry Buyer? Your Role Post-Closing Might Drive the Answer

1 May 2013

Executive Change: Patrick Kelly to Vision Financial Corp as SVP, Operations

1 May 2013

Coface Collections North America Becomes an IACC Certified Commercial Collection Agency

1 May 2013

Local TV Station Humanizes Debt Collectors

30 April 2013

Asset Acceptance Announces Results of a Tough First Quarter

30 April 2013

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