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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Governor Cuomo Wants Debt Collectors to Know it's Still Illegal to Collect Payday Loans

25 February 2013

Debt Collectors as Problem Solvers: It’s All About the Relationships

25 February 2013

Iowa Debt Collection Laws: Fields of Opportunity

25 February 2013

One Debt Collection Story, Two Takes from the Media

22 February 2013

Indiana Debt Collection Laws: Start Your Engines

22 February 2013

Could In-Room Pet Visits Improve Hospitals' Bottom Lines?

22 February 2013

FDCPA Cases Filed Increase in January

21 February 2013

The Importance of Front-Line Talent Management

20 February 2013

Hawaii Debt Collection Laws: The Islands of Aloha

19 February 2013

Collection Bureau Hudson Valley and CU Collections form Strategic Partnership

19 February 2013

Update on M&A Activity in the ARM Industry

19 February 2013

Nigel Morris, co-founder of Capital One, Joins TDX Group Board of Directors

19 February 2013

Florida Debt Collection Laws: Discover Your Own Back Yard

15 February 2013

Next Generation Collection Agency Monarch Recovery Management Incorporating Experian's FirstSweep Collections Filtering Product

15 February 2013

Castel Detect Voice and Speech Analysis Chosen by J.C. Christensen & Associates

15 February 2013

ACA International Launches Compliance Checklist Based On CFPB Exam Procedures

15 February 2013

FTC Touts Actions Against Debt Collectors in Letter to CFPB

14 February 2013

District of Columbia Debt Collection Laws: Influenced by the Laws in Maryland

14 February 2013

ConServe Employees are the Heart of a Generous Blood Drive

14 February 2013

Executive Changes: Sarma Collections Welcomes Two Account Execs

14 February 2013

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