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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Paper Launches Investigative Series on Debt Collection

8 October 2012

Couch, Conville & Blitt Receives SSAE 16 SOC1 Certification

8 October 2012

Easy, Free Methods to Detect Potential Fraud

8 October 2012

ARM Attorneys Win Case Challenging New York City Debt Collection Law

5 October 2012

Mike Ginsberg on the Future of Collections

5 October 2012

Fake Courtroom Debt Collector Wins Right to Fight $1.2 million Fine

4 October 2012

American Profit Recovery Hosts Dunk Tank, Kicking Off Making Strides Fundraising

4 October 2012

Retail Customer Service Tips: A Primer for Debt Collection Agencies

3 October 2012

You've got Collection Industry Questions, We've Got Collection Industry Experts

3 October 2012

WEBINAR: Using Retail Customer Service Models to Improve Debt Collection Performance

3 October 2012

Debt Collection and Brand Reputation: Four Pillars of Success

2 October 2012

Executive Change: MRS Associates Hires New VP of Healthcare Sales

2 October 2012

American Express to Pay $112 million to Settle Debt Collection and Other Charges

2 October 2012

Resource Management Services Announces Two-day Class for Frontline Collection Managers

2 October 2012

Getting Ready for 2013 - Asset Class Diversification

1 October 2012

Best Places to Work in Collections Winners for 2012

1 October 2012

European ARM Firm Lindorff Acquires Debt Collection Subsidiary of ABN AMRO

1 October 2012

Penncro Associates Recognized as Local Employer of Excellence 2012

1 October 2012

Overseas Scam Currently Targeting Commercial Collection Agencies

28 September 2012

Optio Solutions and CrossCheck Employees Donate to Relay For Life

28 September 2012

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