Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Talk About Old Debt: German Town Reveals 450 Year-old Receivable

20 July 2012

NCO Group/APAC Announces New President in the Philippines

20 July 2012

ANOTHER Collection Agency Shut Down Over Payday Loans

19 July 2012

Executive Change: Convergent Hires Utility Veteran to Lead New Division

19 July 2012

State Sues Payday Loan Collection Agency

18 July 2012

CBE Group Retains Consulting Firm to Conduct Proactive CFPB Assessment

18 July 2012

Mercantile Adjustment Bureau Buys Assets of Zenith Acquisition Corp

18 July 2012

Aged and Out-Of-Stat Accounts Webinar Now Available Free on Demand

18 July 2012

FDCPA Lawsuits Could Decline in 2012 After Years of Growth

17 July 2012

Delaware Governor Markell and Cabinet Secretary Levin Visit Phillips & Cohen Associates

17 July 2012

Laws Unfairly Treat Debt Collectors Differently on Credit Card Payments

17 July 2012

Collection Industry Process Serving Standards Now in Commenting Phase

16 July 2012

State Dismisses Debt Collection Cases Per Settlement

13 July 2012

Franken's New Bill a Revival of 2010 FDCPA Proposal

12 July 2012

Executive Change: Jeff Falk Promoted to CIO at Estate Information Services

12 July 2012

The Benefits of Participating in Best Places to Work in Collections 2012

11 July 2012

Agreeing on Standards for Collection Process Serving Can be Tricky

11 July 2012

Phillips & Cohen Associates Announces New Office in Quebec

11 July 2012

Municipalities in New Jersey Begin Using Private Debt Collectors

10 July 2012

Executive Change: Don Taylor Named President of Automated Collection Services

10 July 2012