Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Five New Year’s Resolutions for the Conscious Collector

4 January 2012

Bill Bartmann Still Trying to Make His Pledge Happen

4 January 2012

Financial Management Systems Donates $25,000 to the Israel Idonije Foundation

4 January 2012

Van Ru Ends the Year by Spreading Some Holiday Cheer

4 January 2012

BBB Chapter Releases Report on Debt Collectors

3 January 2012

National Media Spends Holiday Bashing Debt Collectors

3 January 2012

Executive Change: Account Control Technology Appoints New CEO

3 January 2012

Third Party Collection Leader Northland Group Wraps Up Holiday Season with Toys For Tots Donations

3 January 2012

Array Services Group Recognizes Importance of Giving Back to the Community

28 December 2011

insideARM.com Wishes You and Yours Everything You've Ever Wanted

23 December 2011

FDCPA Ruling in Favor of Collector Defines One Aspect of "Communication"

22 December 2011

How Can Debt Collection Agencies Deal with a Negative News Story?

21 December 2011

GB Collects Donates Toys and $1000 to Children for the Holidays

21 December 2011

MRS Helps 200 Families Enjoy the 2011 Holiday Season

21 December 2011

National Recovery Services Does Charitable Giving Right Through the First Annual "PROJECT HOLIDAY SPIRIT"

21 December 2011

Best Places to Work 2011: Attention to Employees Key to Success

20 December 2011

Collection Agency Endorsed By Vermont Veterinary Medical Association

20 December 2011

NRA Group Launches Holiday Food Drive

19 December 2011

Intrum Justitia to Shut Down Operations in Latvia and Lithuania

19 December 2011

Credit Bureau of Canada Collections Acquires Recovercorp

19 December 2011