Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Convergent Completes Name Change and Re-branding

6 December 2011

Executive Change: FAMS Announces Kevin Inches as VP of Financial Services

6 December 2011

Winners and Rankings Announced for the 2011 Best Places to Work in Collections

5 December 2011

Collection Agency Named One of South Carolina's Fastest-Growing Companies

5 December 2011

iQor Wins Eight Year Contract with Capita for the Collection of BBC TV Licensing Fee Arrears

5 December 2011

UK Collector Mackenzie Hall Sponsors Cash for Kids Christmas Lunch

5 December 2011

CBV Collection Services Acquires Primary Financial Services

5 December 2011

I.C. System Sends Key Executives to Washington, D.C. for Industry Fly-in

2 December 2011

The Round-Up: Debt collector likens title company's action to blackmail

2 December 2011

Executive Change: CEO Stepping Down at ARM Firm D&B Australia & New Zealand

2 December 2011

Debt Collection Compliance: 10 Voices from the Collection Industry

2 December 2011

Michigan Association of Collection Agencies Offers Holiday Personal Finance Tips for Consumers

1 December 2011

Gila Group Announces Bank Transfer Month

1 December 2011

NCO Group Announces Proposal to Commence Offering of $300 Million of Senior Notes

30 November 2011

Rausch, Sturm, Israel, Enerson & Hornik Raises $10,000 for Local Charity

30 November 2011

The Round-Up: Actions speak louder than words with accounts receivable

30 November 2011

Estate Information Services Announces New Headquarters Facility

30 November 2011

Executive Change: Brad Bone to AllianceOne as SVP of Strategic Client Management and Operations

29 November 2011

Collection Agency F.H. Cann Honored by New England Bank

28 November 2011

New Channels Essential to Improving Collections Effectiveness

27 November 2011