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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Using "The Power of Small Wins" to Reduce New Hire Employee Turnover

6 October 2011

ARM Industry at 29% of Goal with Six Weeks Left in Vet Charity Drive

6 October 2011

Executive Change: Roger Davis Named Non-Executive Chairman of Cabot Credit Management

6 October 2011

insideARM.com Announces the Best Places to Work in Collections 2011

5 October 2011

New Case Study: Reducing Credit Card Delinquencies

5 October 2011

Third Quarter M&A Deal Value in the ARM Industry Shows Robust Market

5 October 2011

Executive Change: Jeff Ragsdale Joins Fidelis Recovery Solutions as VP Sales and Marketing

5 October 2011

Providence Dane Launches Direct Sales Team

5 October 2011

Acumen Insurance Services Launches E&O Insurance With TCPA Coverage for ARM Industry

4 October 2011

I.C. System Gains Certification as a Women-Owned Business Enterprise

4 October 2011

Aspen National Collections VP Joins Board of Send Me On Vacation

4 October 2011

insideARM Launches Debt Settlement Survey, Giveaway

3 October 2011

FTC Shuts Down Debt Collection Agency

3 October 2011

Collection Agency Helps with Texas Fire Relief

3 October 2011

Intrum Justitia Enters Debt Collection Partnership with Experto Credite in the UK

3 October 2011

Collection Agency Owner Elected to National Board Promoting Financial Literacy

30 September 2011

Intrum Justitia Acquires Danish ARM Firm Difko Inkasso A/S

30 September 2011

SIMM Associates Uses Latitude Software Suite to Reduce Operational Costs

29 September 2011

General Service Bureau Wins 2011 Better Business Bureau Integrity Award for a Second Time

28 September 2011

Indictment Coming Soon in Indonesian Debt Collection Death Case

27 September 2011

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