Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Executive Change: Shawn Costanzo Promoted at Creditors Interchange to COO
8 September 2011
Resurgence Capital Secures Debt Financing from Javlin Capital
8 September 2011
Executive Change: J.C. Christensen & Associates Hires Rob Norwood as VP of Sales
8 September 2011
Receivables Performance Management (RPM) Joins Telecommunications Risk Management Association
8 September 2011
Talent Agency Barred from Collecting and Garnishing, Put in Year-Long Timeout
7 September 2011
Incentive Programs for Home-Based Call Agents
7 September 2011
Susan Namm, Fred Landrum Join ARMing Heroes Board
7 September 2011
Lots of Acquisition Announcements in the ARM Industry
6 September 2011
F.H. Cann Acquires Commercial Collection Agency VLV Vantage Point
6 September 2011
Pioneer Acquires Collection Agency Specializing in Local Government and Court Services
6 September 2011
Forty-Eight Calls a Day: When Banks REALLY Want to Collect on a Debt
6 September 2011
Private Equity Firm Acquires Stake in UK Collector Sigma Financial Group
6 September 2011
Executive Change: Paul Farinacci to Universal Fidelity as President and CEO
6 September 2011
Questioning and Taking a Cue from Bill Bartmann's Motives
2 September 2011
Doing it Wrong: Ugg Boots and Embezzled Weddings
2 September 2011
3 Ways ARM Firms Can Use Social Media to Boost Sales
1 September 2011
Professional Women of the Collection Industry Announce Mike Ginsberg as Guest Speaker
1 September 2011
Bill Bartmann Picks Fight in Chicago with Debt Collection Industry
1 September 2011
Why Your FDCPA Plaintiff May Lack Standing To Sue You
31 August 2011
The ARM Industry is in for a Long Recovery - Part II
30 August 2011
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