Opinion News RSS Feed

Negotiating the Nightmare of "You'll Get Paid When We Get Paid!"

15 November 2012

Rethinking Complaints Against the ARM Industry: What the Data Does and Does Not Show

14 November 2012

How Collection Agencies Can Best Manage Debtor Phone Numbers

13 November 2012

Debunking Three Common Myths about CFPB Regulation of Debt Collectors

13 November 2012

What the Election Could Mean for the ARM Industry

7 November 2012

Preparing for a CFPB Examination: Don't Overlook Your Obligations to Audit Service Providers

7 November 2012

How to Win an Argument and Soothe a Debtor

6 November 2012

Mike Ginsberg: Jobs Report, Industry Conferences, and CFPB Supervision

5 November 2012

Yippee Ki-Yay - Implementation Dates for FCC and TCPA Have Been Set

1 November 2012

Debt Buying Industry Skeptical of Recent ARM Process Patent

30 October 2012

Would Dale Carnegie Have Been a Good Collector?

29 October 2012

Why Dept. of ED Collection Contract Outperforms on Taxpayer ROI

29 October 2012

CFPB Debt Collection Field Hearing: Mixed Emotions

26 October 2012

The Importance of Quality in Collection Performance Management

24 October 2012

Hidden Info to Help with Collection Skiptracing: Using a WhoIs Search

23 October 2012

Does Your Technology Pass Some Necessary Compliance Tests?

22 October 2012

Secrets to Defeating FDCPA Claims

18 October 2012

Making Your One Shot Count in Calling a Debtor's Relatives/Friends

17 October 2012

Asking "When Will You Pay?" Might Not Be the Best Way to Get Paid

17 October 2012

How Engaged is the CFPB with the ARM Industry?

17 October 2012