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Post Office Closures and Postage Rate Increases to Impact High-Volume Mailers

9 December 2011

Debt Collection Cease and Desist Letters: The Unintended Consequences

6 December 2011

Debt Collection Compliance: 10 Voices from the Collection Industry

2 December 2011

Creditors Play an Unrecognized and Powerful Role in the Debt Collection Process

29 November 2011

New Channels Essential to Improving Collections Effectiveness

27 November 2011

Sharing Thanks and Thanksgiving Wishes

23 November 2011

Even the Dictionary Hates Debt Collectors

21 November 2011

Marcus Bachmann Makes Personal Collection Call

18 November 2011

Collection Agency Marketing: 5 Quick Fixes

16 November 2011

Contacting Customers: A Legal Tug-of-War That Doesn’t Have to Be

15 November 2011

5-Day Mail Delivery: Potentially a Big Problem for ARM Industry

11 November 2011

Why Debt Collection Firms Should Join the Social Media Soiree

9 November 2011

High Risk Business - No Risk Plan?

8 November 2011

SEO In Action: Protecting Collection Agencies From Negative Search Results

7 November 2011

Buy or Lease Your Collection Call Center? An Agency Owners' Dilemma

4 November 2011

Compliance with FTC Policy Causes FDCPA Class Action Lawsuit

3 November 2011

Setting the Record Straight: Bad Local Press for Collection Agencies

2 November 2011

Governments Stuck Holding $180 Billion Tab

31 October 2011

What's (Not So) Hot for Outsourced Business Services Companies

28 October 2011

What's Hot for Outsourced Business Services Companies

27 October 2011