Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.
Filter by Location
![A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]](/media/images/AdobeStock-fine-penalty-enforcement.max-80x80_L6WQ1e3.jpg){kind=small}
CFPB Enters into Consent Order with Student Loan Servicer to Settle Alleged UDAAP Violations in Connection with FFELP Loans
18 April 2022
![Image of a map of the United States [Image by creator OliviaLowryCook from AdobeStock]](/media/images/AdobeStock_2076300_1.max-80x80_WC9GuKR.jpg)
Federal Student Loan Repayment Paused Additional 90 Days
3 January 2022
![A white wall with an open door leading to a brick wall [Image by creator Mopic from AdobeStock]](/media/images/AdobeStock--Mopic--brick-wall-dead-end-road-di.max-80x80_WIpVQFR.jpg)
The End of an Era: ED Officially Ends all Collection Agency Contracts; Recalls Accounts
9 November 2021
![Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]](/media/images/AdobeStock--olegkruglyak3--announce-statement-.max-80x80_eIW3bfH.jpg)
California DFPI Enters Groundbreaking Consent Order with NY-Based Income Share Agreements Servicer
9 August 2021
CFPB and FTC Each Issue Fines/Penalties Against Debt Settlement Companies
24 May 2021
![Men in suits shaking hands. [Image by creator beeboys from AdobeStock]](/media/images/AdobeStock-settlement-team-partner-agreement.max-80x80_vZxfveV.jpg)
California Joins 11 Other States Seeking an End to Adversarial Relationship With Department of Education
11 March 2021
![The letters FSA sitting on top of a stack of books, next to a piggy bank wearing glasses [Image by creator Tierney from AdobeStock]](/media/images/AdobeStock-education-fsa-federal-student-aid-d.max-80x80_PBY5LhT.jpg)
Federal Student Loan Forgiveness Might Be Needed, But How About Solving the Underlying Problem?
10 February 2021
![New York skyline and Statue of Liberty [Image by creator THANANIT from AdobeStock]](/media/images/AdobeStock_278136770-New_York.max-80x80.jpg)
AG of New York Extends Debt Collection Suspension for 10th Time
2 February 2021
![Credit Eco to Go and insideARM podcast partnership [Image by creator from ]](/media/images/Untitled_design.max-80x80.png)
An Honest Discussion on the Impact of Cancelling Student Loan Debt
28 January 2021
![A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]](/media/images/AdobeStock-guidelines-rules.max-80x80_0uhx35C.jpg)
CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2
7 January 2021
![Clipboard with credit report and pen [Image by creator tashatuvango from AdobeStock]](/media/images/AdobeStock_119414363.max-80x80_bRQhEMS.jpg)
CFPB's Latest Report Focuses on Actual Payment Information in Credit Reports
2 December 2020
Credit Eco To Go: A State of the ARM Industry Discussion
21 September 2020
![Illustration of a table with the word "LOANS" in the middle, surrounded by people's arms pointing to charts and money [Image by creator ribkhan from AdobeStock]](/media/images/imported-post-thumbnail-23218.max-80x80_TosEdGm.jpg){kind=small}
Former Students With Defaulted Federal Loans Are Missing Out on a Key Cares Act Benefit
10 September 2020
![[Image by creator Curioso Photography from AdobeStock]](/media/images/imported-post-thumbnail-23536.max-80x80_U0t82UL.jpg)
Attorneys General Band Together, Urge Senate to Provide Further Student Loan Relief
6 August 2020
![Two gladiators dressed in full armor standing back to back in a snow covered forest [Image by creator vitfedotov from AdobeStock]](/media/images/AdobeStock-war-fight-guard-defend.max-80x80_RjYfO4s.jpg)
Hit from Both Sides: Third Circuit Allows CFPB and State AG to Run Concurrent Lawsuits Against Navient
29 July 2020
![Photo of road winding through desert terrain with snow capped mountains in the background. A yellow road sign that displays an arrow that curves left. [Image by creator wakr10 from AdobeStock]](/media/images/AdobeStock--wakr10--winding-road-long-twist-cu.max-80x80_O7Gy67a.jpg){kind=small}
Federal Student Aid Cancels Second of Three NextGen Solicitations, Makes Awards in One
15 July 2020
TCPA Plaintiffs’ Lawyers Continue to Get Slapped Around in RICO Conspiracy Case
9 July 2020
![Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]](/media/images/AdobeStock-curtain_opening.max-80x80_ww9Gs4t.jpg)
Behind the Scenes of Student Loan Payments During Covid-19
24 June 2020
![US Capitol Building [Image by creator Gary from AdobeStock]](/media/images/AdobeStock--Gary--Congress-Washington-DC-Capit.max-80x80_w5VOW3b.jpg)
House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To
14 May 2020
![Image of a man's arm punched through a yellow wall, giving a thumbs up [Image by creator WayhomeStudio from AdobeStock]](/media/images/AdobeStock_272152605.max-80x80_ih1Q4ez.jpg)
RICO Claim Update: Navient Beats the Lohman Law Firm Again–Court Determines Crime/Fraud Exception Permits Disclosure
27 April 2020
Copyright insideARM LLC. All rights reserved.
![When Each Call (and E-mail) Count [Image by creator Editor from insideARM]](/media/images/neustar-webinar.max-80x80.png){kind=small}
![Monthly Credit Industry Snapshot [Image by creator Editor from insideARM]](/media/images/TransUnion_5-22_-_Monthly_Credit_Industry_Snap.max-80x80.png)
![TCN’s Natural Language Compliance [Image by creator Editor from insideARM]](/media/images/tcn-demo-square.max-80x80.png)
![[Image by creator from ]](/media/images/Neustar_Seven_Steps_4-22_WP_cover_KIK82Bf.max-80x80.png)
![The Ultimate Guide to Regulation F [Image by creator TCN from insideARM]](/media/images/TCN_E-BOOK_RegF_UltimateGuide_2.5.max-80x80.png)
![When Every Call, Text, and Email Counts Whitepaper Cover [Image by creator Neustar from insideARM]](/media/images/When_Every_Call_Counts.original1.max-80x80.png)
![Payment Processing Fees, No-fee-to-biller Solutions & Compliance Risk - A Short Guide [Image by creator Research Assistant from insideARM]](/media/images/No_Fee_to_Biller_Whitepaper_-_Research_Assista.max-80x80.png)
![[Image by creator from ]](/media/images/Vendor_Management_Webinar_Landing_Page.max-80x80.png){kind=small}
![Data Matters: How to Build the Foundation for Your Data Program - Session 3, Data Security [Image by creator Editor from insideARM]](/media/images/data-matters-session-3.max-80x80.png){kind=small}
![Session 2: Data Matters - How to Build the Foundation of Your Data Programs [Image by creator Editor from insideARM]](/media/images/part-2-data-standardization.max-80x80.png){kind=small}
![Data Matters - How to Build the Foundation for Your Data Program [Image by creator Editor from insideARM]](/media/images/data_matters_webinar_title_card.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/RA_Risk_Gap_Web_Replay_Landing.max-80x80.png){kind=small}
![How the Pandemic Impacted Consumer Behavior and How Those Changes will Impact Your Operations, Session 3: Adapting and Planning Ahead [Image by creator Editor from insideARM]](/media/images/Webinar_Session_3_-_Adapting_and_Planning_Ahea.max-80x80.png){kind=small}
![How the Pandemic Changed Consumer Behavior Webinar - Session 2 - Recruitment, Hiring, and Retention [Image by creator Editor from insideARM]](/media/images/Webinar_Session_2_-_Recruitment_Hiring_and_Ret.max-80x80.png){kind=small}
![How the Pandemic Changed Consumer Behavior: Session 1 [Image by creator Editor from insideARM]](/media/images/Webinar_Session_1_-_Setting_the_Table.max-80x80.png){kind=small}