Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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15 April 2020

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14 April 2020

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Senators Demand CFPB Review Payment Processing Errors at Student Loan Servicer, Denials of Loan Forgiveness

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Student Debt Front and Center at Consumer Federation of America Conference

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