The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.
insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.
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A Guide to Tracking Consent and Revocation of Consent
13 November 2015
The Supreme Court Takes Another Look at Mootness Following an Offer of Judgment in TCPA Class Litigation
12 November 2015
Performant Earnings Announcement Hits Three Hot Topics
5 November 2015
Collectors Calling on Federal Debt May Now Use ATDS to Dial Cell Phones?
5 November 2015
Third Circuit Gives TCPA Litigants Additional Support
30 October 2015
Budget Deal Includes Autodialer Provision for Federal Debt Collectors
28 October 2015
LiveVox Joins Cross-Industry TCPA Discussion at the Neustar Operations Summit 2015
28 October 2015
District Court Judge Grants Stay of TCPA Action Pending Appeal of FCC Ruling
26 October 2015
"Is This a Dialer?" -- Five Industry Attorneys Weigh In
23 October 2015
Questions -- and Answers -- in Free TCPA Download from Neustar
19 October 2015
Third Circuit Reverses District Court Order in TCPA “Called Party” Case Against Bank of America
16 October 2015
Dun & Bradstreet Wins Summary Judgment in Putative TCPA Class Action Case
16 October 2015
LiveVox Speaks to First Party Issuers and Servicers on the Impact of the Latest FCC Ruling at the First Party Summit
12 October 2015
Three Ways Data Offers Businesses the Ultimate Insurance Policy
25 September 2015
What's Keeping Compliance Professionals Awake? UDAAP, Entrenched Behaviors
24 September 2015
Judge Rejects “All For the Lawyer, None for the Class” TCPA Case Settlement Agreement
24 September 2015
FDCPA Litigation Totals Dropping But Still High; TCPA Unmoved in August
21 September 2015
LiveVox Corporate Counsel and TCPA Legal Expert Discuss the Latest FCC Ruling at Midwest Compliance Symposium 2015
21 September 2015
Technology Helps Mitigate Dialing Risks in Wake of TCPA Consent Order
18 September 2015
LiveVox To Present Healthcare Revenue Cycle Webinar to Decipher the Newest FCC Ruling for Contacting Patients
15 September 2015
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