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6th Cir. Holds Single Ringless Voicemail Enough for Article III Standing in TCPA Case

The U.S. Court of Appeals for the Sixth Circuit recently held that a single ringless voicemail is enough to confer standing to a plaintiff under the federal Telephone Consumer Protection Act.

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Trouble Texting? Clear the Carriers’ Hurdles. 

Texting is a critical part of an effective debt collection strategy, but even after the green light from Reg F, carriers and aggregators are making it tough. Without some guidance, it could seem impossible to get your text messages delivered. In this video, presented by TCN, you’ll learn how to clear the hurdles presented by cell phone carriers and get your text messages delivered.


Watch the video here.

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The State of Utah Launches CSS IMPACT! Financial Cloud for its Office of State Debt Collection

SALT LAKE CITY, Utah -- The State of Utah, recognized as a prominent technology hub, has launched their new Cloud Collections Financial Ecosystem, CSS IMPACT! HD™ 2.0. CSS, Inc., a leader in innovation in the financial services, proudly delivers enterprise-grade financial ecosystems and omnichannel contact engagement solutions, catering to all verticals of the financial industry.

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FCC Proposes New Rules for Revocation Under the TCPA

On June 29, 2023, the Federal Communications Commission (FCC or Commission) issued a notice of proposed rulemaking clarifying how consumers may revoke consent to receive calls or texts under the Telephone Consumer Protection Act (TCPA). The FCC is accepting comments on the proposed rule until July 31, 2023.

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RMAI Exposes YouTube Videos Inciting BBB and Other Complaints

SACRAMENTO, Calif -- RMAI recently acted in response to reports from many RMAI members that they have noticed an unexplained exponential rise in complaints filed with the Better Business Bureau (BBB) against their companies. Upon investigation, RMAI identified that this rise in BBB complaints coincided with the release of two YouTube videos informing consumers how to remove credit report entries through the BBB, drawing no distinction between legitimately owed debt and fraudulent debt. Coinciding with the rise in BBB complaints, RMAI members also reported an increase in complaints with the credit bureaus and on the Consumer Financial Protection Bureau consumer complaint portal which were referenced in one of the videos.

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Intelitech Group Introduces Decision Making Through Evidence

CAMAS, Wash. -- The Intelitech Group™ introduces LEVERAGE™ and OPTIQ™, new solutions that improve decision-making through evidence.

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An Easier Way to Accelerate Payments

In an era of workforce shortages, organizations are looking at all their options to improve employee efficiency and productivity. For some, that means adding a payment platform that is compatible with your current workflow system. But it is important to ensure the payment platform has some key features to accelerate the payment process. Let’s look at a few of those.

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Work Smarter, Not Harder - Compliance Sells! The Intersection Between Compliance and Sales

22 August 2023 at 02:00 p.m.

Compliance sells. Sure, your organization gets a chance to talk about its compliance program in response to questionnaires, but are your salespeople armed with this information? Do you have compliance and sales working together so salespeople can tell prospective clients what sets your organization apart and how you’ll help them increase numbers AND protect their brand?

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