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CFPB Releases New Information Technology Section to Examination Manual

In September 2021, recognizing that information technology (IT) could impact compliance with Federal consumer laws,  the CFPB published a new section to its examination manual titled, "Compliance Management Review – Information Technology (CMR-IT)."

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Women in Consumer Finance 2021

Women in Consumer Finance, the industry's most engaging, effective networking and professional development event runs December 6-8 in Scottsdale, AZ and December 13-15 online. Build your network and enhance your career this December. Register now.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

New York Governor Signs Law Requiring New Initial Communication Disclosure; Effective Nov 7, 2021

Effective November 7, 2021, debt collectors will need to provide a new disclosure on initial demands sent to New York consumers. The new disclosure allows consumers to request communications in alternative formats.

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CEO Escapes Personal TCPA Liability: “Ownership… is not enough to sustain personal liability for individuals”

As I’ve said over and over again, the fact that corporate officers, directors and employees can be held personally liable for TCPA violations committed by their employers/companies is the most unfair rule in the American legal system.

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Making Lifelong Friends at the Industry's Most Unique Networking Conference

ROCKVILLE, Md. -- Women in Consumer Finance is dedicated to building the most empowered and engaged community of female professionals who share a common industry. In addition to building new skills and confidence, our goal is for all attendees to leave this annual event (whether they attend virtually or in person) with deep connections forged through a shared experience. We call this The Magic is in the Connection.

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Provana Welcomes Chief Revenue Officer

CHICAGO, Ill. -- Provana, the leading provider of business and technology platforms for the credit and collections industry, today announced it has named Mike Keister as Senior Vice President and Chief Revenue Officer. As CRO, Mike will oversee the company’s sales and business development strategy and execution, with a focus on customer success.

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Without Creditor Cooperation, Debt Collectors Cannot Safely Work Accounts After November 29th

Creditors: did that headline grab your attention? Hopefully it did, since this article is speaking directly to you and was meant to bring light to a significant issue regarding Reg F preparedness. If this issue is not corrected by creditors, debt buyers, and anyone else placing consumer accounts for collections, it will disturb current collections practices and prevent accounts from being worked after November 29, 2021.

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How to Build a Digital RFP and Measure Success of a Digital Strategy- Session 1: The Basics

20 October 2021 at 02:00 p.m.

Banking, and therefore collections, has taken a turn towards digital. Customers are sitting in the driver's seat, so how can lenders and their digital partners ensure a seamless experience when an account moves to collections?

Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions and Katabat.

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