On December 15, 2023, the Consumer Financial Protection Bureau (CFPB) entered into a consent order alleging that a furnisher/debt collector failed to properly investigate disputes, failed to complete investigations within the requisite 30 days and that the furnisher deleted too many credit bureau tradelines in response to indirect disputes. The industry should collectively take note of the details in the consent order as it provides valuable insight into the policies and procedures the CFPB expects to see.
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ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, takes great pride in supporting its community, especially during the holiday season. We aim to bring joy to children and families who may be facing difficult challenges during this time. Through our ongoing philanthropy program, we provide support and funding to various agencies that strive to make a positive impact on people's lives.
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On December 8, the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC) (collectively, the agencies) filed an amici curiae brief urging the U.S. Court of Appeals for the Fourth Circuit to reverse a district court’s decision finding that furnishers need not investigate indirect disputes involving purely legal questions under the Fair Credit Reporting Act (FCRA).
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