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CFPB and FTC File Amicus Brief Urging Fourth Circuit to Find FCRA Requires Investigation Regardless of Whether Dispute Is Factual or Legal

On December 8, the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC) (collectively, the agencies) filed an amici curiae brief urging the U.S. Court of Appeals for the Fourth Circuit to reverse a district court’s decision finding that furnishers need not investigate indirect disputes involving purely legal questions under the Fair Credit Reporting Act (FCRA).

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Experience Voice AI in Action

Listen to a phone conversation between a consumer and Skit.ai’s Voice AI addressing an outstanding debt. Learn how Voice AI handles state-of-the-art collection calls:

  • Intelligent and effective conversations

  • Rigorous compliance with regulations

  • 100% account penetration

  • Automated right-party contact (RPC)

Listen Now.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Landmark Strategy Group Supports FeedMore WNY During the Holiday Season

BUFFALO, N.Y. --  Landmark Strategy Group, a nationally licensed and bonded receivables management firm located in West Seneca, NY, is proud to highlight their continued support of FeedMore WNY. Especially during the holiday season, it was important to the Landmark team to step aside on Dec. 21 to support those in the community who need the most help.

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Early Notice of Judgment Renewal Not Allowed, Says 9th Cir.

Though judgments are generally valid for years, failing to renew a judgment properly is one of the easiest ways to turn a collectible account into an uncollectible one. A recently decided case by the Ninth Circuit Court of Appeals provided a stark reminder that there is no room for error in the process when it comes to renewing judgments.

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NCB Management Services, Inc. Announces the Appointment of Justin Miller as Chief Outsourcing Officer

TREVOSE, Pa. --  NCB Management Services, Inc., a respected national Debt Buyer and leading provider of Accounts Receivable Management (ARM) solutions, is pleased to announce the appointment of Justin Miller as its new Chief Outsourcing Officer. In this newly created role, Justin will play a key part in driving the company's growth strategy, fostering strategic partnerships, and providing third-party oversight as NCB continues to grow and scale its business.

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Absolute Resolutions Corp. Upholds Annual Social Responsibility Pledge with Generous Support for Haven Housing.

BLOOMINGTON, Minn. – Absolute Resolutions Corp., a leading accounts receivable investment firm headquartered in Bloomington, MN, is proud to continue its commitment of giving back to the local community through our annual employee giving campaign. In 2023 employees chose to support the vital work of Haven Housing in Minneapolis, MN.

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CO and NY Enact Laws to Prevent Reporting of Medical Debt to Credit Bureaus

Colorado and New York are not waiting for the Fair Credit Reporting Act rulemaking to eliminate creditor use of medical debt announced by the CFPB in September 2023. As we previously blogged, in the past two years, Equifax, Experian, and TransUnion have made significant changes with respect to medical debt collections by removing unpaid medical collections under $500 from consumer credit reports, removing paid medical collections from credit reports, and extending the time period before unpaid medical debt appears on a credit report to one year after the first delinquency.

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