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CFPB Recaps 2023 Enforcement Activity and Highlights Plans to Expand Enforcement Capacity in 2024

In a blog post published January 29, 2024 titled “The CFPB’s enforcement work in 2023 and what lies ahead,” the CFPB discussed its 2023 enforcement activity and highlighted its plans to expand its enforcement capacity in 2024.

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At Research Assistant, we understand that compliance is a massive job that’s performed by increasingly smaller teams. As a member, you’ll get the insight you’re looking for from weekly roundtables, an alert service, and CMS-enhancing tools, all curated by our team of compliance experts. Learn More.

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Modernize Your Skip Tracing Strategy [sponsored]

Effective skip tracing strategies have evolved alongside changing regulatory requirements and technological advances. Today, debt collectors can access robust data sources in real-time to power automated prioritization and collection strategies.

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NYDFS Pens Guidance for Vetting Key Senior Officials Within Financial Institutions

On January 22, 2034, NYDFS issued an industry letter titled “Guidance on Assessment of the Character and Fitness of Directors, Senior Officers, and Managers” for banks and other financial institutions (Covered Institutions) to notify them of NYDFS’s expectations. The final guidance came after a review process conducted over the past year where twenty comments indicated the need for Covered Institutions to build “robust character and fitness” policies. NYDFS asked that these Covered Institutions develop and maintain a framework to vet senior officials’ character and fitness during onboarding and on a regular basis.

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FTC Bans Student Loan “Scammers” From Debt Relief Industry

On February 6, the FTC announced two orders that will ban a group of student loan debt relief “scammers” (defendants) from the debt relief industry. As previously covered by InfoBytes, defendants allegedly misled consumers by charging them for services that are free through the Department of Education, claiming consumers needed to pay fees or make payments to access federal student loan forgiveness. As a consequence, the FTC filed a temporary restraining order resulting in an asset freeze, among other things.

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Receivables Management Association International Honors Industry Leaders at Its 2024 Annual Conference

SACRAMENTO, Calif. -- The Receivables Management Association International celebrated its 27th Annual Conference in Las Vegas, February 5-8, 2024. RMAI was pleased to host this popular conference which attracted more than 1,400 attendees this year. RMAI took the opportunity to present its annual awards, recognizing leaders in the receivables management industry.

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Florida Bankruptcy Court Sanctions Debt Buyer for Seeking to Collect Debt that Consumer Failed to Schedule in Bankruptcy Case

The debt purchaser in In re McIntosh argued that because it was enforcing a debt that was not listed correctly on the debtor’s bankruptcy schedules, it was entitled to assume the debt had not been discharged. The U.S. Bankruptcy Court for the Southern District of Florida disagreed and entered an award of sanctions in the total amount of $64,686.93 — including $10,000 for emotional distress and over $21,000 in punitive damages.

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RA Compliance Corner: How to Effectively Communicate with Executive Leadership

27 March 2024 at 02:00 p.m.

Compliance and operations professionals sometimes speak a different language and have differing priorities. This can make it difficult to solve common problems and enhance organizational structure. Effective communication is the key to solving this problem and there are steps compliance professionals can take to improve communication with executive leadership teams.

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