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First Party vs. Third Party Collections: Contractual Language Matters

The line between first-party and third-party collections can be fuzzy, and consumer attorneys regularly claim first-party collections are subject to the Fair Debt Collection Practices Act (FDCPA). Recently, a court in the Northern District of Illinois found in favor of a first-party debt collector and provided some clarity around how to draw the distinction.

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NCB Crown Asset Management Spring Oaks Capital

Vertican Technologies Unveils Rebranded Website, Marking a New Era in its Corporate Identity

FAIRFIELD, N.J. – Vertican Technologies, a global leader in the legal collections software industry, proudly announces the launch of its rebranded company website. This milestone tops off their recent corporate identity rebranding which introduced new product logos, streamlining their look, and creating a cohesive visual brand across all their platforms.

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CFPB Recaps 2023 Enforcement Activity and Highlights Plans to Expand Enforcement Capacity in 2024

In a blog post published January 29, 2024 titled “The CFPB’s enforcement work in 2023 and what lies ahead,” the CFPB discussed its 2023 enforcement activity and highlighted its plans to expand its enforcement capacity in 2024.

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Modernize Your Skip Tracing Strategy [sponsored]

Effective skip tracing strategies have evolved alongside changing regulatory requirements and technological advances. Today, debt collectors can access robust data sources in real-time to power automated prioritization and collection strategies.

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NYDFS Pens Guidance for Vetting Key Senior Officials Within Financial Institutions

On January 22, 2034, NYDFS issued an industry letter titled “Guidance on Assessment of the Character and Fitness of Directors, Senior Officers, and Managers” for banks and other financial institutions (Covered Institutions) to notify them of NYDFS’s expectations. The final guidance came after a review process conducted over the past year where twenty comments indicated the need for Covered Institutions to build “robust character and fitness” policies. NYDFS asked that these Covered Institutions develop and maintain a framework to vet senior officials’ character and fitness during onboarding and on a regular basis.

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FTC Bans Student Loan “Scammers” From Debt Relief Industry

On February 6, the FTC announced two orders (here and here) that will ban a group of student loan debt relief “scammers” (defendants) from the debt relief industry. As previously covered by InfoBytes, defendants allegedly misled consumers by charging them for services that are free through the Department of Education, claiming consumers needed to pay fees or make payments to access federal student loan forgiveness. As a consequence, the FTC filed a temporary restraining order resulting in an asset freeze, among other things.

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RA Compliance Corner: How to Effectively Communicate with Executive Leadership

27 March 2024 at 02:00 p.m.

Compliance and operations professionals sometimes speak a different language and have differing priorities. This can make it difficult to solve common problems and enhance organizational structure. Effective communication is the key to solving this problem and there are steps compliance professionals can take to improve communication with executive leadership teams.

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