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Third Circuit Confirms Collectors Can Rely on Court Records

ARM industry participants tend to be perfectionists because the reality is that they can be held accountable for nearly every mistake, whether intentional or not. Recently, however, the Third Circuit Court of Appeals found a debt collector was not responsible for an error they could not see coming…the Court’s.

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Seven "MUST-HAVE" Collection Software Capabilities

In this new whitepaper from Telrock Systems, find out which "MUST-HAVE" collection software capabilities represent the new "table stakes" for organizations wanting to more effectively, efficiently, and compliantly perform collections.


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CFPB Proposes Significant Changes to Credit Card Late Fee Rules, Including Reduction in Late Fee Safe Harbor Amounts and Elimination of Annual Inflation Adjustments

We suspected something was afoot when December 2022 came and went without the CFPB announcing its annual inflation adjustments to the credit card late fee safe harbor amounts set forth in Regulation Z (which implements the Truth in Lending Act).  With the CFPB’s issuance on February 1, 2023, of a proposal to substantially reduce the safe harbor amounts, eliminate the annual inflation adjustments, and make other significant changes to the Regulation Z rules for credit card late fees, we now know the reason for the CFPB’s inaction on the adjustments. Comments on the proposal must be filed by April 3, 2023 or 30 days after the date the proposal is published in the Federal Register, whichever is later.

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VeriFacts Gives Back

STERLING, Ill. -- VeriFacts, the leading location and employment verification service provider in the accounts receivable management (ARM) industry located in Sterling, IL, gave back this past holiday season with four separate community donation drives aimed at providing for its community’s children.

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California DFPI Adopts CRC’s Comments in Update to Pending Regulation

To avoid unintended consequences of new regulations, industry participants routinely submit comments to regulatory bodies. Heeding some of these warnings, the California Department of Financial Protection and Innovation (DFPI) recently incorporated the Consumer Relations Consortium’s (CRC) suggestions regarding its proposed complaints and inquiries regulation.

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The Wait is Over: New York Department of Financial Services Releases Debt Collection Rule Amendments

On December 28, 2022, the New York Department of Financial Services released its debt collection rule amendments to 23 NYCRR 1, the regulation titled “Debt Collection by Third-Party Debt Collectors and Debt Buyers.” The initial proposed amendments were opened to public comment in late 2021. The rule amendments will take effect 180 days after the notice of adoption is published in the New York state register. The amendments represent an attempt to align the Department of Financial Services’ regulations with those requirements enacted by the Consumer Financial Protection Bureau in Regulation F, which became effective on November 30, 2021.

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Highlights of 2022 M&A Activity in ARM Sector

ROCKVILLE, Md. -- Greenberg Advisors (GA), a leading investment bank specializing in M&A advisory in the Accounts Receivable Management (ARM), Revenue Cycle Management (RCM), Healthcare Information Technology (HCIT), and Business Process Outsourcing (BPO) sectors, announces a preview of its analysis regarding the 2022 M&A activity in the ARM sector, as well as two ARM industry transactions in which it advised.

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Work Smarter Not Harder - Streamline Your Audit Process

28 February 2023 at 02:00 p.m.

Audits take up a huge amount of time and energy- but they are a critical component of a functioning compliance department. Auditing provides a path for an organization to find small issues before they become big. Perhaps more importantly, clients and regulators expect their vendors and even the purchasers of their debt to perform routine audits. As the regulatory environment continues to expand, the audit process gets larger and larger.

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