Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend?
Subscribe to the ARM Insider
insideARM ARM Insider

New Hampshire Enacts Comprehensive Consumer Data Privacy Law

New Hampshire Gov. Chris Sununu on March 6 signed into law Senate Bill 255, making New Hampshire the 14th state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, Montana, Texas, Oregon,  Delaware, and New Jersey.  The law will go into effect Jan. 1, 2025.

Read the Whole Story »


[Webinar] How to Effectively Communicate with Executive Leadership  

It’s not always easy to communicate with executive teams. With different backgrounds and priorities at play, sometimes you might feel like you aren’t being heard. But communication is a two-way street, and there are steps you can take to ensure your message is received. Join us on March 27 at 2PM ET for RA Compliance Corner: How to Effectively Communicate with Executive Leadership where we'll discuss common hurdles and provide real world solutions for effectively communicating with operations teams.

Register Now

ADVERTISEMENT
Advertisement

insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Executive Appointment: Phillips & Cohen Announces the Hiring of Kacey Rask to SVP, Growth & Partnerships, North America.

WILMINGTON, Del.-- Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care management and technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, New Zealand, and Germany is pleased to announce the appointment of Kacey Rask as SVP, Growth and Partnerships.

Read the Whole Story »


Jessica Klander elected Chief Operating Officer of Bassford Remele

MINNEAPOLIS, Minn. -- Jessica Klander, shareholder and co-chair of Bassford Remele’s consumer finance practice group and recruiting committee, has been elected Chief Operating Officer. Jessica will bring a fresh perspective on firm operations that will benefit Bassford Remele and its clients.

Read the Whole Story »


ADVERTISEMENT
Advertisement

CBA “Checks the Math” on Recent CFPB Credit Card Report Finding Large Bank Issuers Charge Higher Interest Rates Than Smaller Issuers

After targeting credit card late fees in its proposed rule, the CFPB has set its sights on further attacking credit card pricing through interest rates. The CFPB published a blog late last month stating that credit card interest rate margins are at an all-time high, with an average 14.3% margin in 2023 compared to 9.6% margin in 2013, and have fueled the profitability of revolving balances. The CFPB also issued a data spotlight late last month that found that interest rates charged on credit cards issued by large banks are higher than interest rates charged on credit cards issued by smaller banks and credit unions.

Read the Whole Story »


Pollack & Rosen Expands Litigation Defense Division with Addition of Attorney Michael A. Gold, LL.M.

MIAMI, Fla.  --  Pollack & Rosen P.A. today announced the strategic hire of Attorney Michael A. Gold, LL.M., a seasoned litigator with specialized expertise in financial, securities fraud, and class action defense.

Read the Whole Story »


The War on Fees Intensifies: Presidential Strike Force and Industry’s Legal Counterattack

As discussed here, on March 5, 2024 the Consumer Financial Protection Bureau (CFPB or Bureau) finalized its credit card late fee rule (Final Rule). The Final Rule sets a safe harbor amount for late fees at $8 and eliminates the annual inflation adjustments to that safe harbor amount, for larger card issuers. The timing of the Final Rule’s announcement, just days before the State of Union address, did not go unnoticed. President Biden highlighted this development in his speech, emphasizing his administration’s commitment to eliminating so-called hidden fees.

Read the Whole Story »


ADVERTISEMENT
Advertisement

Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly

4 April 2024 at 02:00 p.m.

AI has been a hot conversation topic. Some debt collectors have been early AI adopters; yet, others have chosen to sit on the sidelines and see how the landscape develops. What’s the right path for your organization? Do early adopters have an advantage? Is an organization that sits on the sideline missing out? In this webinar we’ll connect with some early adopters of Voice AI and a compliance professional to help you answer that question for your organization.

Event Details »