PHOENIX, Ariz. -- Superlative RM is proud to announce that they have been named Agency of the Year by Crown Asset Management for the third consecutive year. As a small business, the team has worked hard to build a top-tier technology-driven operation and to reach the highest standards of quality for the consumers they serve on behalf of major reputable clients such as Crown Asset Management (CAM).
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March 15 was the deadline for the New York State Department of Financial Services to publish its proposed amendments to its debt collection rule. It didn’t and so they have expired. While the latest version of the proposed amendments has expired, you can bet on DFS releasing an updated version in the coming months.
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Incorporating a new AI-powered technology can cause apprehension, and understandably so. Unanswered questions about deployment challenges, efficacy, and compliance can be discouraging for collection agencies. But over the years, Voice AI has become easy to deploy, requiring no tech personnel from collection agencies, and can be deployed within a day or a week. With the economic downturn unfolding and intensifying industry consolidation, there is a need for urgent action; now is the time for collection agencies to embrace this cutting-edge technology.
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