A debt collector must verify the identity of a communication recipient to ensure a right-party contact while also avoiding a disclosure about the existence of the debt to a third-party. Thus, a debt collector must, when asked, provide meaningful information about the purpose of a telephone call to a third-party – even when the third-party refuses to identify herself – without disclosing that the call is an attempt to collect a debt.
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ARLINGTON, Va. -- Convoke, a leader in SaaS solutions for the debt collection market, is pleased to announce significant updates it has made to its collections intelligence platform. Each year, Convoke develops and releases multiple new and expanded features to its platform to support its clients' evolving needs.
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It seems at least one judge in the Eastern District of Wisconsin appears to be tired of reviewing repeated meritless claims. On March 29th, in two strongly worded Orders, Judge Brett H. Ludwig dismissed two cases filed on behalf of consumers by the Law Office of Paul Strouse against Enhanced Recovery Company, LLC (ERC) and other defendants. Further, the consumer’s Counsel has been ordered to show the court in each case why he should not be sanctioned. The cases are Herron v. Credit One Bank, et al., case #20-cv-0844 (E.D. WI) which can be found here, and Butler vs. 1st Franklin Financial Corporation, et al., Case #20-cv-0842 (E.D. WI) which can be found here.
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