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Woah: Supreme Court Strips FTC Of Key Ability to Obtain Monetary Relief in Court–Congress Vows Swift Action

Well this is a big one. And although it doesn’t relate directly to the TCPA, the cross-over issues here are pretty clear.

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Work From Home Policies & Procedures

This insideARM Tool gathers together industry intelligence along with policies and procedures from members across a variety of debt industry verticals.

These documents can be useful in: 

  • learning about the marketplace of a vertical you’re investigating

  • testing your current documents against others in the industry

  • testing your own business practices

  • exposing gaps in your current process

  • understanding how others are tackling this issue

  • developing your own documents from scratch

This information is culled from Research Assistant members. It is not legal advice, and is not intended to be legal advice.

Don't want to spend $129? Sign up for insideARM's Research Assistant program. It's $50 a month, and you get unlimited free access to all policies, procedures, work instructions, and document packets. Prime membership gets you workgroups, peer calls, and additional perks not available anywhere else. Sign up now!
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ConServe to Award Continuing Professional Education (CPE) Credits

ROCHESTER, N.Y. -- Today ConServe announced it will award sponsored Continuing Professional Education (CPE) credits through its ConServe University® quarterly Webinar Series. CPE is a requirement for most CPAs and financial leaders to maintain their professional competence and provide quality professional services.

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CFPB and NY AG Go After Hidden Assets of Now Defunct Debt Collection Scheme

On April 22, 2021, the CFPB announced that it filed a complaint in federal court to seize a $1.6 million home; the ownership of which it alleges was transferred fraudulently by the operator of a massive and now-defunct debt-collection scheme.

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California DFPI Issues Notice of Proposed Rulemaking Regarding Debt Collection Licensing Application and Requirements

SACRAMENTO, Calif. -- The Department of Financial Protection and Innovation has filed a Notice of Proposed Rulemaking with the Office of Administrative Law. The Commissioner of the Department of Financial Protection and Innovation, formerly the Commissioner of the Department of Business Oversight (“Commissioner”), is proposing adding the following sections to subchapter 11.3 of title 10 of the California Code of Regulations to adopt the license application and requirements to obtain a debt collection license under the Debt Collection Licensing Act (Cal. Fin. Code, § 100000, et seq.):

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UVA Health to Cancel Tens of Thousands of Judgments and Liens

On April 19, 2021, the University of Virginia Health System announced that it would be canceling a pool of judgments and liens dating back to the 1990s.  The move will apply to all liens and judgments filed against households that make less than 400% of the federal poverty level, or about $106,000 for a family of four.

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Tammy Vandenbroek Joins CCM as Vice President of Institutional Relationships

SYRACUSE, N.Y. -- Capital Collection Management (CCM), a full-service accounts receivable partner offering compassionate, compliant, and innovative revenue recovery solutions, is proud to announce that industry veteran Tammy Vandenbroek has joined the team as Vice President of Institutional Relationships.

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Bridgeforce Webinar Series: Vendor Selection and Implementation

Tomorrow! 28 April 2021 at 11:30 a.m.

Collections teams who are initiating or enhancing digitalization need a digital solution to serve many purposes. The solution must be the right organizational fit, while meeting impending regulatory changes and increased customer expectations from pandemic-driven digital usage.

Bridgeforce has developed a 3-part webinar series to help collections teams navigate the challenging process of selecting the right vendor solution that leads to a successful implementation. There’s no room for error because no organization can afford to sacrifice resources, time and money or hinder long-term success.

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