Minor procedural errors can be frustrating for debt collectors because they can lead to litigation, even where the consumer has not suffered any real harm. In a bit of good news, however, a recent case has handed a shield to debt collectors when it comes to procedural errors in litigation.
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On April 4, the U.S. District Court for the Northern District of Texas declined to increase or treble the plaintiff’s $8,500 jury trial damages awarded under the Telephone Consumer Protection Act (TCPA) after failing to find that the defendant acted willfully or knowingly under TCPA § 227(c)(5)(B). Indeed, the judge cut the award to $6,500. Since the TCPA does not have a fee-shifting remedy, that $6,500 win for the plaintiff is the total outcome of this federal court jury trial.
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MANCHESTER, United Kingdom -- Phillips & Cohen Associates (UK) Ltd, the Manchester-based deceased account management business, has completed the acquisition of Ardent Credit Services Ltd, the Liverpool-based debt recovery and credit management services provider, following approval from the Financial Conduct Authority (FCA). Ardent will now formally become a wholly owned subsidiary of PCA’s UK business.
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