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Senate Banking Subcommittee Holds Hearing on Overdraft Fees and Their Effects on Working Families

On May 4, 2022, the Senate Banking Committee’s Subcommittee on Financial Institutions and Consumer Protection held a hearing entitled “Examining Overdraft Fees and Their Effects on Working Families.”  A recording of the hearing is available here.

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8-Minute Demo: How Natural Language Tools Can Help You Automate Call Compliance

Thanks to TCPA lawsuits, potentially damaging FDCPA violations, new federal call caps, and state regs, call compliance has become increasingly complicated and risky. Can you afford to continue managing your call compliance manually? TCN’s new, intuitive natural language call compliance tool allows contact centers and compliance officers to automate call compliance by creating customizable rules that can fit the compliance needs of any ongoing campaign. 


See how it works in just 8 minutes. Watch the demo here.
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insideARM is grateful to our 2022 Strategic Supporters:

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BNPL is Primed for Growth

Despite Buy-Now-Pay-Later (BNPL) info flooding the newswires, it holds only a small percentage of the payments landscape with 9% of global e-commerce transactions in 2021 (Juniper Research). However, it is growing fast both in the US and globally.

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Fifth State in the Union Becomes Fifth State to Enact Data Privacy Legislation

On May 10, Gov. Ned Lamont signed into law Substitute Senate Bill 6 (Public Act 22-15), Connecticut’s version of comprehensive consumer data privacy legislation.  This makes Connecticut the fifth state to enact such legislation, following California, Virginia, Colorado, and Utah.  The Act will go into effect July 1, 2023.

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Court Reduces Punitive Damages Award in FCRA Case

In Ramones v. AR Res., Inc., No. 19-62949-CIV-SCOLA/SEITZ (S.D. Fla. Apr. 8, 2022), the court refused to set aside an award of punitive damages based on violations of the Fair Credit Reporting Act, but it reduced the jury’s award from $700,000 to $450,000.

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Credit Eco to Go: Coming to America- Building a Friction-less Collection Process

The co-Founders of @Creditas, India’s leading technology provider in the delinquent management space, are our guests to kick off the 3rd season of @ClarkHillLaw’s #CreditEcoToGo. Anshuman Panwar and Madan Srinivasan share their observations of the US collections market, where they hope to launch shortly, and the unique architecture of their technology that was built with the consumer in mind.

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Malone Frost Martin Hires Chelsey Pankratz to Open Jacksonville Office

DALLAS, TX -- Malone Frost Martin PLLC (MFM), a leading industry defense and compliance law firm, is very pleased to announce the addition of Chelsey Pankratz who will head up MFM’s new satellite office location in Jacksonville, Florida at 301 W. Bay Street, Suite 14147, Jacksonville, FL, US 32202.

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The Vendor Management Masterclass Part I

8 June 2022 at 02:00 p.m.

Customer behavior and spending is changing. 

The CFPB is hyper-interested in data collection, use, and privacy. 

We're likely on the edge of a credit downturn, which will result in higher delinquency and charge off rates.

New (and old!) agency partners and technology companies are promising to solve your problems. How can you be sure your vendors are compliant, efficient, and that you’re getting what you paid for?

Event Details »