NCLC Tells FCC “Callers Can Easily Avoid Making Calls to Telephone Numbers That Have Been Reassigned….”–But is it That Simple?

In response to the Department of Health and Human Services’ (HHS) recent letter to the FCC seeking clarity on whether the TCPA applies to texts it would like to make to alert Americans of certain medical benefits, the National Consumer Law Center (NCLC)–an organization that nominally represents consumers, but really seems to represent the interests of the plaintiff’s bar–has filed a comment.

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Senate Banking Subcommittee Holds Hearing on Overdraft Fees and Their Effects on Working Families

On May 4, 2022, the Senate Banking Committee’s Subcommittee on Financial Institutions and Consumer Protection held a hearing entitled “Examining Overdraft Fees and Their Effects on Working Families.”  A recording of the hearing is available here.

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BNPL is Primed for Growth

Despite Buy-Now-Pay-Later (BNPL) info flooding the newswires, it holds only a small percentage of the payments landscape with 9% of global e-commerce transactions in 2021 (Juniper Research). However, it is growing fast both in the US and globally.

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Fifth State in the Union Becomes Fifth State to Enact Data Privacy Legislation

On May 10, Gov. Ned Lamont signed into law Substitute Senate Bill 6 (Public Act 22-15), Connecticut’s version of comprehensive consumer data privacy legislation.  This makes Connecticut the fifth state to enact such legislation, following California, Virginia, Colorado, and Utah.  The Act will go into effect July 1, 2023.

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Court Reduces Punitive Damages Award in FCRA Case

In Ramones v. AR Res., Inc., No. 19-62949-CIV-SCOLA/SEITZ (S.D. Fla. Apr. 8, 2022), the court refused to set aside an award of punitive damages based on violations of the Fair Credit Reporting Act, but it reduced the jury’s award from $700,000 to $450,000.

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Credit Eco to Go: Coming to America- Building a Friction-less Collection Process

The co-Founders of @Creditas, India’s leading technology provider in the delinquent management space, are our guests to kick off the 3rd season of @ClarkHillLaw’s #CreditEcoToGo. Anshuman Panwar and Madan Srinivasan share their observations of the US collections market, where they hope to launch shortly, and the unique architecture of their technology that was built with the consumer in mind.

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The Vendor Management Masterclass Part II

15 June 2022 at 02:00 p.m.

Customer behavior and spending is changing. 

The CFPB is hyper-interested in data collection, use, and privacy. 

We're likely on the edge of a credit downturn, which will result in higher delinquency and charge off rates.

New (and old!) agency partners and technology companies are promising to solve your problems. How can you be sure your vendors are compliant, efficient, and that you’re getting what you paid for?

Event Details »

Featured Resources and Webinars

from insideARM.com

» Beyond Compliance: Outreach Strategies & Intelligent Contact Data for a Reg F World

» Data Matters: How to Build the Foundation for Your Data Program - Session 3, Data Security

» Data Matters: How to Build the Foundation for Your Data Program - Session 2

» Monthly Credit Industry Snapshot

» Data Matters: How to Build the Foundation for Your Data Program - Session 1

» TCN’s Natural Language Compliance

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