EAST AURORA, N.Y. -- Coast Professional, Inc. (Coast) has hired Michael Del Valle as the company’s Chief Compliance Officer (CCO) and General Counsel. A key contributor to achieving major compliance initiatives across the organization, the CCO/General Counsel provides legal advice, monitors internal and external audits, and oversees the company’s regulatory compliance efforts.
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The CFPB’s Final Rule on Debt Collection (Regulation F) requires us in accounts receivable to focus on the consumer communication preference. So, how can you ensure you are getting the information you need from consumers? And what counts as good information anyway? Read on for a few simple steps you can take right away to optimize your consumer communication preference collection practices. Find out how you can improve your consumer communication, avoid bad outcomes, and get more - and more useful - consumer preference data.
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