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CFPB Issues UDAAP Guidance On Contracts for Consumer Financial Products and Services

On June 4, 2024, the Consumer Financial Protection Bureau (“CFPB”) issued a Consumer Financial Protection Circular 2024-03 (“Circular”) warning that the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services may violate the prohibition on deceptive acts or practices in the Consumer Financial Protection Act (“CFPA”). In a related press release, CFPB Director Rohit Chopra said, “Federal and state laws ban a host of coercive contract clauses that censor and restrict individual freedoms and rights. The CFPB will take action against companies and individuals that deceptively slip these terms into their fine print.”

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Delinquency rates and charge-offs are rising. AI can help. 

As delinquencies and charge-offs rise, offering consumers the option to communicate via their preferred channels - voice, email, chat, and text - is crucial. In this new white paper from Skit.ai, you'll learn:  

  • What industry leaders who have been using Conversational AI are saying  
  • What the latest regulatory updates mean for Conversational AI users  
  • How AI can help you reduce delinquencies and charge-offs and collect faster  
  • The benefits of adopting AI now vs. later  

Download now. 

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

insideARM Weekly Recap – Week of June 3rd, 2024

Here at insideARM we aim to do the hard work for you! Scouring the internet for ARM Industry news and narrowing it down to the 3 biggest stories. The first week of June brought us a breakdown of the CFPB’s activity in May, the most recent CFPB action, and some credit card data from the Federal Reserve. So, sit back, relax, and read on for our recap of last week’s news and why you need to know about it!

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CFPB Issues Final Rule on Nonbank Registration of Enforcement Orders

On June 3, the Consumer Financial Protection Bureau (CFPB or Bureau) issued its final rule requiring covered nonbanks to register enforcement orders, and it is a doozy. Not only will covered nonbanks be required to register public orders issued by agencies and courts with the CFPB, but they will have to go back to 2017. And not only will the CFPB publish the orders, but a large subgroup will have to certify on a yearly basis their full compliance with the orders or make a self-disclosure to the CFPB of any compliance failures. This rule has obvious major consequences for any covered person caught in its web, making the exact ambit of the rule crucial. Given the final rule clocks in at a whopping 486 pages, this post will attempt to provide a roadmap through the rule, focusing on what is required and who is covered.

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Spire Recovery Solutions Donates to Four Charitable Causes in First Half of 2024

LOCKPORT, N.Y. -- Spire Recovery Solutions, founded by U.S. Military Veterans Jacob Torriere and Joseph Torriere, is proud to serve both its local and national communities. Over the first half of 2024, Spire has donated to four unique organizations dedicated to improving the lives of children, service members, veterans, and more.

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CFPB Bites of the Month - May 2024 - CFPB: Light My Way, Virginia May

The CFPB continued with a high level of activity in May. In this month's article, we share some of our top "bites" of the month to help you stay up to date.

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The Estate Registry Enhances Award Winning Death Notification Solution with Settld Acquisition.

WILMINGTON, Del. -- The Estate Registry, an innovation created by Phillips & Cohen Associates, the global leader in deceased account care management and technology solutions, has acquired Settld, the Sunderland-based death notification business designed to create a more consumer focused solution for those tasked with estate administration.

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RA Compliance Corner: Internal Controls- When and How to Effectively Use Them

TOMORROW! June 12 at 02:00 p.m. ET

Though they may want to, compliance professionals can’t review every request or monitor everything that goes on in their organization. To effectively safeguard their organizations from risks, compliance professionals must establish a robust internal control system. 

Register Now »